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Heritage Ford

South Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,909 reviews

October 16, 2021

Had a very pleasant experience. Theresa Moss was very pleasant, informative and helpful thank you. More

by Robin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Heritage Ford responded

Robin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Theresa, and that she was able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your new vehicle's first scheduled maintenance visit, Until then, safe travels!

October 15, 2021

Thank you to Jake Dwinell, awesome salesman, great follow up. Also thank you to Theresa Moss, Financial Service Mgr, answered all questions, awesome help with financing. Thank you guys! More

by Kbushey57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Theresa to shop for your new Ford, and that they were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 12, 2021

Great customer service by everyone we encountered! Brought my two young boys along because we were on a camping trip, which Areg was so kind enough to have everything ready for me to sign when I got t More

by Hannah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
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Oct 12, 2021 -

Heritage Ford responded

Hannah, Thank you for taking the time to share your feedback - We are so glad hear that you and your boys enjoyed shopping for your new truck with Areg and Theresa, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your truck's first scheduled maintenance visit, Until then, safe travels!

October 11, 2021

I bought my first new to me car since 2008. We ended up getting the exact car we wanted 5 minutes after it got returned from a lease. It only took a few days for them to completely detail and give routine More

by jenniferbbonham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Heritage Ford responded

Jennifer, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Abby, and that they were able to make sure that taking home your new Ford went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 09, 2021

Out of state Purchase..Nathan made the purchase experience excellent and would buy from heritage ford again.. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Heritage Ford responded

Steve, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford and that everything went smoothly! Please feel free to let us know if there is anything we can do to help with any of your automotive needs in the future, Safe travels!

October 08, 2021

It was perfect never expected to go from a Dodge Ram to a super duty power stroke never expected to stop by and ask about about a super duty being unloading and get the deal done half an hour thank you More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
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Oct 08, 2021 -

Heritage Ford responded

Richard, Thank you for taking the time to share your feedback, and congratulations on your new Ford! We are so glad to hear that you enjoyed working with our team, and that they were able to make your impromptu upgrade experience a smooth and easy one! We look forward to seeing you in the service department when it's time for your Super Duty's first scheduled maintenance visit, Until then, safe travels!

October 05, 2021

From the time I got to the door and left with my brand new vehicle it was the best service ever More

by lisadave2487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Report | Print
Oct 05, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and Theresa to bring home your new Ford and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 05, 2021

True professionals! The support I received helped make my car buying process less stressful. 100% would recommend as Turner worked with me to find a deal that made sense for a vehicle that I really wante More

by KevinG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
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Oct 05, 2021 -

Heritage Ford responded

Kevin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and that together you were able to find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

October 04, 2021

Areg was an amazing salesman and made the entire process very easy. We couldn't find a Bronco anywhere and Areg found us one within a month. I highly recommend Areg and the entire team at Herritage Ford for More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Report | Print
Oct 05, 2021 -

Heritage Ford responded

Amy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for and bring home your new Bronco, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 04, 2021

I worked with Areg to get my new Bronco Sport, he was great to work with throughout the entire process. I would recommend Heritage and Areg to anyone who’s looking to trade in or get a new vehicle. More

by Edmyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Report | Print
Oct 05, 2021 -

Heritage Ford responded

Ed, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and our team to shop for your new Bronco, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

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