Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Ford
South Burlington, VT
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,909 reviews
September 16, 2021
Great dealing with Jake and his support team! Very knowledgeable in regards to products and financing. Most important, they do not get frustrated if you need time to pick the right car. knowledgeable in regards to products and financing. Most important, they do not get frustrated if you need time to pick the right car. More
by anthony.foti
Employees Worked With
September 16, 2021
The salesman Bill Labonte went out of his way to achieve the sale to meet my needs. the sale to meet my needs. More
by mrcraigstrack
September 06, 2021
Our forth family vehicle was purchased last week. So far, I LOVE my bronco. Bill is always kind, efficient, and honest. Thank you for the great customer service. I LOVE my bronco. Bill is always kind, efficient, and honest. Thank you for the great customer service. More
by Brandyahill123
September 05, 2021
I had a number of items that needed attention on my 2015 Ford F250 Diesel. Gary Graham in the service department worked with me to make sure that the work was completed as needed, and in a timely manner. I Ford F250 Diesel. Gary Graham in the service department worked with me to make sure that the work was completed as needed, and in a timely manner. I am thankful for his concern and attention to detail. More
by reg
Employees Worked With
Gary Graham
September 02, 2021
Grate experience , fast helpful service, bill labonte , celeste desrosiers , Marc halliday , where grate to work with! Would recommend to other. Happy with my new truck!!! celeste desrosiers , Marc halliday , where grate to work with! Would recommend to other. Happy with my new truck!!! More
by Ryan G.
August 31, 2021
Theresa and Charlie were wonderful and an absolute pleasure to work with. Such outstanding service. Thanks to them for getting me into my new vehicle!! pleasure to work with. Such outstanding service. Thanks to them for getting me into my new vehicle!! More
by md27
August 31, 2021
Bill was very helpful, very professional but also very kind. I went to look at the car and drove it home the same day. Theresa was very helpful with all the paperwork and was also very professional and ve kind. I went to look at the car and drove it home the same day. Theresa was very helpful with all the paperwork and was also very professional and very friendly. More
by tizmaz1950
August 30, 2021
Excellent customer care! I truly enjoyed the patience of the sales associate, Bill. He was pleasant and not over the top persistent. He made sure we were able to drive out of there with our brand new beauti the sales associate, Bill. He was pleasant and not over the top persistent. He made sure we were able to drive out of there with our brand new beautiful F250. More
by Libby & Richard
August 30, 2021
I ordered my bronco sport back in February and it finally came in, I couldn't be happier!! Thanks to Bill for making this happen. came in, I couldn't be happier!! Thanks to Bill for making this happen. More
by kcosmo25
August 30, 2021
Just picked up my new Badlands Bronco! Over a year between reservation and delivery, Bill and Heritage were great!!! Excited to be their first Bronco sold! between reservation and delivery, Bill and Heritage were great!!! Excited to be their first Bronco sold! More
by NYNOLE2
