Back

Heritage Ford

South Burlington, VT

4.9
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,909 reviews

July 21, 2021

I live in Florida and made a trip to Heritage Ford in South Burlington Vermont To pick up my new used vehicle I purchased. The customer service the atmosphere was awesome felt like a family setting my s More

by pedrol69.pl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Jul 22, 2021 -

Heritage Ford responded

Pedro, Thank you for taking the time to share you feedback - We are so glad to hear that your trip to Vermont to pick up your family's new Transit was worth it, and that our team made sure everything went smoothly for you! Even though we might not see you until it's time for your next vehicle, please feel free to let us know if there's anything else you need in the mean time, Safe travels!

July 21, 2021

We came in to Heritage to test drive a used Ford Fusion, somehow left with a Mustang Mach-e, and are absolutely thrilled with the car and our overall experience at Heritage. Thru the entire process, Areg's More

by MoJo W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Jul 21, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Mach-E!

July 16, 2021

Very last minute situation lead to us looking for a new car. Turner was extremely helpful getting us what we needed. Theresa was amazing with the financing and made sure every detail was correct! More

by Crcmomof5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Jul 19, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that Turner and Theresa were able to make your shopping experience a smooth and enjoyable one, and that you were able to find the perfect new vehicle for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 15, 2021

Jake was very professional and patient and worked around my schedule. He made sure my truck was clean and detailed. I would highly recommend him if you are looking for a vehicle. More

by Redsox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new truck, and that he was able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 13, 2021

We worked with Charlie and could not be happier with the knowledge and service that he provided us. He seemed genuinely desirous to get to know us and find out our needs and plans so that he could find the More

by fwadlington
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Heritage Ford responded

Fred, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie to shop for your new vehicle, that he was able to both help you find the perfect vehicle to fit your needs, and make sure everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 12, 2021

Everything was fine, we haven’t received our invoice for payments yet, any help with that would be appreciated Thanks for your help in advance More

by NLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Jul 13, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dylan and Celeste to shop for your new Ford, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 06, 2021

Jake was more than willing to work with me, I had been pushed away from other dealerships due to the fact I wanted to do my own financing. Jake worked with me and got me into the truck I wanted and helped More

by oddyjustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Heritage Ford responded

Justin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new truck, and that he was able to both help you find the perfect vehicle, and bring it home in the way that was best for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 04, 2021

I received excellent service in buying new f-150 from Areg at Heritage Ford.He always kept me updated on the status of the truck as it was in transit to do dealership and the whole buying process Areg ma More

by adcolorvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Jul 06, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new F-150, and that he was able to not only help you find the perfect truck, but that he was able to make sure everything went smoothly for you while you waited for it to arrive! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 01, 2021

Good communication, knowledgeable and friendly.1 1 1 1 1 Good communication, knowledgeable and friendly. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Burke
Jul 02, 2021 -

Heritage Ford responded

Steve, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new vehicle, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 30, 2021

Jake was absolutely incredible to work with. Working with Jake, Zach, Celeste, and Theresa was absolutely wonderful! They were professional, friendly, caring, and hard working! More

by William & Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Heritage Ford responded

William and Michelle, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and bring home your new vehicle, and that they were all able to pitch in and make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

...
74
...