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Heritage Ford

South Burlington, VT

4.9
1,746 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,746 reviews

March 03, 2020

Bill Labonte was amazing, he was super friendly, understanding and gave his best advice. We weren’t able to get into a new car today but when we can, we will definitely be coming here again More

by kelsey.davis24
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Heritage Ford responded

Glad to hear Bill was able to help you. We look forward to working with you in the future! Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 28, 2020

Completely satisfied with every aspect of my experience at Hertitage Ford! Bill listened to what I needed and delivered. Happy, beyond words, with new Edge! More

by Susanrogers96
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Connors
Mar 03, 2020 -

Heritage Ford responded

Nice to hear Bill was able to help. Enjoy the new Edge! Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 27, 2020

Friendly service staff that understood the problem I was experiencing and immediately tok the car in for service. The car was inspected for any problems and the service folks called me back to let me know More

by domdi
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Heritage Ford responded

Great, I am glad that we could get it right in and fixed. Nice to have that worry off your mind. Thank you for sharing. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 23, 2020

Service people helpful and friendly … nice place to wait for service to be completed. Everything always checked for potential repairs needed in the future or this time' More

by patmwhite
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Heritage Ford responded

Nice to hear you had a pleasant visit. We appreciate your business. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 20, 2020

Great service in a timely manner. Looks over the whole vehicle, not just what you asked for. Group of friendly people waiting to serve you. More

by Adams123187
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Heritage Ford responded

Thank you for sharing your experience! We appreciate your business. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 19, 2020

The sales team was terrific to deal with. Mike and Bill were friendly, transparent and provided a great buying experience. I was able to get the vehicle I wanted and was in and out in less than two hours. More

by mike.lampron
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hassett
Feb 21, 2020 -

Heritage Ford responded

Wow, two hours! Glad to hear you had an excellent purchase experience with Mike and Bill. Thank you for the review. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 18, 2020

Explorer XLT Lease 2020 I had a surprising and thoroughly enjoyable experience with Jake. Much of this transaction was Via phone and internet. Jake was clear with me and I More

by bodhran43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Heritage Ford responded

Dan, we are glad that you enjoyed your experience working with Jake and thank you for your recommendation. Enjoy the new Explorer! Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 16, 2020

While getting my SYNC 3 upgraded the technician took the free time during the uploading to check my tire depth and brakes pads at no extra charge. More

by Johns escape
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Feb 17, 2020 -

Heritage Ford responded

Thank you for sharing your good experience. We appreciate it! Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 14, 2020

I highly recommend Heritage Ford. The service is excellent. Rob is awesome to deal with. All of the service people are great to deal with. More

by LB
Recommend Dealer
Yes
Employees Worked With
Rob Iandoli
Feb 17, 2020 -

Heritage Ford responded

Thank you for the kind praise of our service people. They are happy to help you out. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 04, 2020

Great service took care of all my recalls and had the truck back in a timely manor The shuttle service was a great experience as well. More

by Hawkclean
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Feb 05, 2020 -

Heritage Ford responded

Thank you for taking the time to share your service experience. We appreciate the great review. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

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