
Heritage GMC Buick
Rockwall, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 650 reviews
Mike the service advisor was super friendly and helpful. He went and picked up my wife when car was ready. Excellent. He went and picked up my wife when car was ready. Excellent. More
refused to look at previous repair (rear door does not open again) and was told to bring later. this requires an additional appointment, return to the dealer just so they can look at the issue and reorde open again) and was told to bring later. this requires an additional appointment, return to the dealer just so they can look at the issue and reorder a part, then return the vehicle for a 3rd time to repair the work. More
I had an excellent experience buying my truck at this dealership. Shawn was great, super helpful and made the process of choosing the right vehicle for me really easy dealership. Shawn was great, super helpful and made the process of choosing the right vehicle for me really easy More
Friendly and most informative. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. More
Service Manager - Poor Attitude, doesn’t value customers opinion in regards to their automobile… Service Advisor - Enjoys making excuses for the Service Dept. attendance problems my last 3 service visits… opinion in regards to their automobile… Service Advisor - Enjoys making excuses for the Service Dept. attendance problems my last 3 service visits… The Service Dept problems become the customer problems… Dealership Manager - His employees reflect his attitude, from top to bottom… He intentionally insults the customer knowledge for repeated Service Dept. issues by stating my Denial was to old with to many miles, was the result of my brakes continuing to squeak from a total replacement of front & rear brake pads and rotors… I’ve come to expect my Denial to be in that Services Dept. shop for a minimum of 3-7 days for routine maintenance because of being short of help… More
This is my 9th car from Heritage and I will never purchase a car from another dealer. With every transaction, I’ve never had a bad experience and this one was no exception. They were able to find the purchase a car from another dealer. With every transaction, I’ve never had a bad experience and this one was no exception. They were able to find the exact car I needed, arrange to have it shipped to a family member, and have everything ready for me when I arrived to the dealership. Junior, Quentin, and everyone I work with is nothing but exceptional. Already planning my next purchase with Heritage! More
Shawn made the transaction as quick and painless as possible-something we super appreciated as tired parents of two little kids. Would totally recommend Shawn and this dealership to anyone looking to b possible-something we super appreciated as tired parents of two little kids. Would totally recommend Shawn and this dealership to anyone looking to buy a GM product. More
Heritage GMC is the only place I will ever purchase a truck from . I have been a Heritage customer since 2016. Shawn has walked me through all of my purchases. He is one of top reason I keep coming back. truck from . I have been a Heritage customer since 2016. Shawn has walked me through all of my purchases. He is one of top reason I keep coming back. He is quick to respond and always super helpful. More
Steve did an excellent job, He was really helpful during the car buying process. I will refer Steve & Heritage to people I know. the car buying process. I will refer Steve & Heritage to people I know. More
Great overall experience. Steve was professional and courteous. The product was delivered with care and detail. Happy to recommend to others. Steve was professional and courteous. The product was delivered with care and detail. Happy to recommend to others. More