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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
267 Reviews

267 Reviews of Heritage GMC Buick - Service Center

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October 06, 2024

Great customer service and care! Was able to handle all the concerns I had and fully explained the repairs. More

by RWILLC80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

They always do a great job on service. Have purchased several vehicles from them. Good job! More

by DAMMERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
October 02, 2024

Always a pleasure dealing with the service department at this dealership...always friendly and knowledgeable More

by CHASE.HAMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Hogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

The driver that took me home and picked me up had the best customer service More

by ccair2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Very professional. Was able to get my scheduled service done within about an hours time. Thank you. More

by lahedlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Great products and better folks yes yes yes yes rah rah rah rah rah wahoo More

by JOETHEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty York
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Being my first service visit at Heritage GMC, I found everyone courteous and helpful. Since I had planned to wait on the service, which was for an oil change and tire rotation, I asked how long it would More

by afisk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I really do not have 15 words to say about the dealership. I ought 2 vehicles from them at the same time and I expert too be treated well. More

by pathenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

It’s always easy to schedule appointments for my vehicle and I never have to wait long to check in or have my vehicle returned. Thanks again, Semper Fi. More

by jarhead99991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

After leaving the dealership and obtaining a filter for replacement, as was suggested, there was one of the screws to the air filter cover that is stripped. More

by rayharton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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