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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
269 Reviews

269 Reviews of Heritage GMC Buick - Service Center

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February 09, 2025

I have been going to Heritage Buick/GMC for over 20 years. They are fair and honest. They don't pressure you and they are very informative. As much opportunity as I have had I always recommend this More

by rlheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

They had to order a replacement headlamp. Heritage gave me a brand new loaner vehicle to use in the meantime. Nathan was most helpful in the process. More

by MRSTEXJONES55
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Scott
February 08, 2025

I was in and out quickly for an oil change. Service was better than I expected More

by paratrooper1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Marcus was very professional, courteous and knowledgeable. My car was serviced in a timely manner. More

by CONNIEGPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

From the manager to all the tech they always do a Great professional job on my truck More

by dmendoza5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

As always, Heritage guys were helpful and service, great. I’ll continue using Heritage GMC Buick with my Encore. More

by Mathiaswr123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Thank You marco and heritage GMC, the service department, I’m so pleased for all you help and support. More

by enrique.mtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

The team at Heritage GMC is excellent. I’ve been a customer for several years and I highly recommend Heritage GMC. More

by RMACNEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Gentzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Warren
February 01, 2025

The service work was performed on time as promised. All communication was courteous and professional. More

by JRASCOE001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Scott
January 29, 2025

Nathan was awesome. He kept me up to date on the issues with my car and went above and beyond. Excellent customer service! More

by the_loose_toothfairy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, service center
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