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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
267 Reviews

267 Reviews of Heritage GMC Buick - Service Center

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December 01, 2024

Heritage service department is committed to providing exceptional care for your vehicle. They employ skilled technicians who are dedicated to delivering top-notch workmanship. satisfaction is there prio More

by KDELAROSARMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Valtierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

I bought my 22 Terrain from them New and they have been nothing but Great to work with from the very begining 10 Stars More

by CLOOMAN43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Very professional and efficient. My car was serviced and ready promptly. Waiting area was tidy and comfortable. More

by jamie.rubush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

I have had my vehicle serviced at Heritage GMC for over six years now they’re extremely courteous and very professional and always made their timeline. I will definitely purchase my next new vehicle at Her More

by RBARRIENTOS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Had an appointment for oil and filter change, my truck was not moved into the bay until one hour and a half later. I was advised the reason for the delay was that had other appointments and were short han More

by jlrn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person not known.
November 22, 2024

I came in for routine service, and they did not top off fluids or rotate the tires as requested. Also, phone communication was odd when setting up an appointment. More

by GRDPHENIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Walked in and had my oil changed, tires rotated, and state inspection complete in 9” minutes. The service was great! More

by GGOFF2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

we love Heritage GMC. Kyle Neely is an amazing sales representative. The service department always leaves our cars clean and well-maintained. We would highly recommend Her More

by lisa.underwood1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Gentzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Warren
November 10, 2024

It appears the service was handled well as requested and new batteries were placed in the keys as requested. More

by richardbradley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

On time and great customer service. Well detailed invoice clean and organized place smooth process. More

by COLON1518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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