Heritage Honda Parkville

Kyshawn is the best car sales representative that I've worked with. I was afraid to apply to heritage honda because of my credit but kyshawn and the finance team made it possible for me to get a vehicle. worked with. I was afraid to apply to heritage honda because of my credit but kyshawn and the finance team made it possible for me to get a vehicle. Very professional and courteous and attentive. Will definitely be recommending him and heritage honda to family and friends. Thanks y'all More

Straight up, awesome. Walked in with a need, walked out with it fulfilled. This dealership is excellent. Walked in with a need, walked out with it fulfilled. This dealership is excellent. More

Kyshawn was great to work with on the sale of my new car. I never felt pressured to make the purchase and he made sure I got the best deal. I would definitely recommend him to others looking to make a purcha I never felt pressured to make the purchase and he made sure I got the best deal. I would definitely recommend him to others looking to make a purchase! More

Keyshawn was an awesome salesperson to work with at Heritage Honda in Parkville. Took his time in explaining the features on my new Honda Civic Sport and was very patient in answering all of my questi Heritage Honda in Parkville. Took his time in explaining the features on my new Honda Civic Sport and was very patient in answering all of my questions. People always say buying a new car is a chore but I have actually had a good time working with him today. More

Erin was phenomenal. Very knowledgeable and very patient. Definitely will be back for my next purchase! Very knowledgeable and very patient. Definitely will be back for my next purchase! More

It was a joy working with Erin. No pressure very good listener understood exactly what I wanted to do and met my needs. She was even able to get the car I want it from another de No pressure very good listener understood exactly what I wanted to do and met my needs. She was even able to get the car I want it from another dealer in less than one day it was there. It’s rare to find someone that cares so much about quality service. I’m happy I ran into Erin in your showroom. Probably the only reason I purchased a car from your dealership was how friendly everyone was. I know this is a review of Erin, but the finance manager I worked with Michael was very friendly and professional. It was a joy working with him also. More

I’ve been a loyal Honda customer for 13 years — purchased three cars here and serviced my vehicles exclusively at this dealership. In all that time, I’ve never written a negative review for anyone or anythin three cars here and serviced my vehicles exclusively at this dealership. In all that time, I’ve never written a negative review for anyone or anything… until now. My recent $1,700 bill was a slap in the face. I was quoted one price, promised my car would be ready, and then told about “new issues” and higher costs. My time was disregarded, my trust taken for granted, and not even a gesture of appreciation or acknowledgment for over a decade of loyalty. It’s disappointing to see how far customer care has fallen. As Honda dealerships have leaned on technology to gain efficiency, they’ve lost the human side of service. It’s the seesaw principle — the more they automate, the less they seem to value their customers. An interesting dilemma, but a painful one to experience firsthand. After 13 years and three vehicles, this experience made me question everything I thought I knew about this dealership. Efficiency shouldn’t come at the expense of integrity and customer respect. More

Smooth and easy experience! Kyshawn Cherie helped us purchase my son’s first car. He was kind, professional and patient. Kyshawn Cherie helped us purchase my son’s first car. He was kind, professional and patient. More

This was my first time buying a car and I was very intimidated before coming in. I saw great reviews from Kyshawn and reached out personally to get his service. He was extremely welcoming, patient, he intimidated before coming in. I saw great reviews from Kyshawn and reached out personally to get his service. He was extremely welcoming, patient, helpful, and made sure I got the best deal. He didn’t pressure me into anything and made sure I was confident in the car that I wanted. Kyshawn not only sold me a car, but also created a long lasting relationship that I will absolutely recommend others to him! More

Of the few Honda dealerships I've visited, this one had a huge selection. The owner made multiple calls to secure the car in the color I wanted (it's apparently so popular it's difficult to keep in stock). huge selection. The owner made multiple calls to secure the car in the color I wanted (it's apparently so popular it's difficult to keep in stock). The sales person (Steve) was fantastic and very patient. More