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Heritage Honda Parkville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.9
3,270 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,270 reviews

December 22, 2022

Honest and flexible. Easy and helpful deal and I didn't feel pressured but got what I wanted. More

by Stoodles
Recommend Dealer
Yes
Employees Worked With
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Teper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Heritage Honda Parkville responded

Hi, thank you so much for your positive comments about Heritage Honda Parkville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 20, 2022

Erin and Justin were terrific. They delivered excellent customer service. The experience was very enjoyable. More

by Matinop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

December 19, 2022

Erin was a pleasure to work with and a great help in getting me my new Honda CRV. She was very knowledgeable about the cars and gave us all the information we needed to make a decision. We appreciated t More

by Andres P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2022 -

Heritage Honda Parkville responded

Hi Andres. While many customers would not have taken the time to write, we appreciate the fact you shared your experience with us! We’re so happy to hear you had such a positive experience with our Sales Associate, Erin; however, we sincerely apologize for any issues that occurred. We will be sure to share your feedback with the rest of our team. If you have any questions or future vehicle needs, please feel free to reach out to our General Manager, Mitchell Giller, directly at mgiller@mileone.com or 410.663.7273 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and valued business. We look forward to working with you in the future!

December 17, 2022

Eric was a breath of fresh air! He was honest & sincere with me. I appreciated his help with my car today! Thanks to the super mechanics as well!! More

by alew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Service Department
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Dec 19, 2022 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 16, 2022

Erin did a great job, guiding me through the sales process. I really appreciated her help explaining to me how to use the latest bells and whistles on my new Civic Sport, since I’m technically chall More

by thehowster
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

December 15, 2022

Ms. Natzke was very professional and extremely helpful. Thank you again for assisting me with my new vehicle. More

by donyeaatkins55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
Report | Print
Dec 17, 2022 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. Our team is available should you require any extra help.

December 14, 2022

I really appreciate Erin N ,She helped me find exactly what I was looking for , in my price range.She made my first time purchasing a car really easy and I appreciate that. More

by Kiyonfoushee
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Figuereo Castilo
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Dec 16, 2022 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. Safe travels!

December 13, 2022

I brought my 2020 Hybrid CRV in for the 3rd time trying to fix a problem where the warning lights come on for the transmission and blind spot indicator. They still could not fix the car. Jeff returned the More

by kennyfar
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Berman
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Dec 14, 2022 -

Heritage Honda Parkville responded

Thank you for taking the time to review Heritage Honda Parkville. Your feedback is important to us, and we sincerely apologize for the issues you’re experiencing with your vehicle and understand your frustration. Our Service Director, Steve Berman, has attempted to contact you to immediately address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Steve directly at sberman@mileone.com or 410.663.7155 to allow us the opportunity to rectify any missteps and work toward a resolution that makes you happy. Again, thank you for your time and we hope to hear from you soon.

Dec 14, 2022 -

kennyfar responded

I did receive Steve's call and responded within 1/2 hour. Perhaps he went home for the day. I'm hoping he'll return my call today

Dec 16, 2022 -

kennyfar responded

Steve Berman has been very helpful in checking on my problem and I received a call today that, after speaking with Honda engineers and Honda administrative, he is requesting a new transmission for my vehicle. I've been very pleased with Steve for his professional and friendly manner. I will update this review after my transmission is installed.

Dec 19, 2022 -

Heritage Honda Parkville responded

Thank you for sharing feedback about your experience with Heritage Honda Parkville. Your feedback is important to us, and we sincerely apologize for the issues you’re experiencing with your vehicle and understand your frustration. We greatly appreciate you taking the time to speak with our Service Director, Steve Berman, allowing us to immediately address your concerns. As discussed, if you have any additional questions or future service needs, please contact Steve directly at sberman@mileone.com or 410.663.7155. Again, thank you for your time and valued business.

December 11, 2022

Dallas our Salesman was outstanding! !! Very relaxed and kind!!! Would highly recommend him!!!! Will definitely come here again for buying a car. More

by Bkcam21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Figuereo Castilo
Report | Print
Dec 13, 2022 -

Heritage Honda Parkville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2022

Excellent service, patient, helped us find a better option than what we were looking for More

by Lnabulsi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branford Hunt III Dade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Konstantine Kohilas, Joan Figuereo Castilo
Report | Print
Dec 12, 2022 -

Heritage Honda Parkville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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