Heritage Honda Parkville

Kyshawn was kind, polite, professional, and patient. He was the second salesperson I worked with at this dealership, and the primary in-person salesman. No hard sales tactics, and honored the OTD number He was the second salesperson I worked with at this dealership, and the primary in-person salesman. No hard sales tactics, and honored the OTD numbers. Overall he was very nice to work with. The dealership: overall not perfect, but above average. No hard sales tactics either by sales or financing. Everyone is pretty nice, normal, and approachable. No dealer add-ons which is great, they honor their agreed upon price, and are overall polite. I was just unhappy about 2 main things: my first sales person sort of stopped responding to me once I agreed to & put down a deposit (with no explanation), and I was given less than 72hours to come purchase the car when it arrived. On the first point, I still landed with a nice sales person so that's fine. On the second point, I'm still a bit annoyed. I ended up having to purchase only under my name instead of joint with my SO bc he couldn't get off work within their less than 72hour window. We were called just before noon on Tuesday and told we had to be in by Thurs night. That's not a full 72 hours - I had offered to come in early Friday afternoon. That would have been like...75 hours after I was notified. I was annoyed at the lack of ability to be even SLIGHTLY flexible for someone that is responding and not ghosting you (unlike your sales person) therefore not going to abandon the purchase. Now I'll have to go back and fix the title later. I don't know which sales manager made this call, but poor show. More

Kyshawn C. was very helpful and exceeded what I expected. Ask for him if you’re coming here. was very helpful and exceeded what I expected. Ask for him if you’re coming here. More

I was impressed in 2015 and I am still impressed now. Great service! Great Personnel! Great service! Great Personnel! More

I was impressed with them in 2015 and I am impressed with them now. Great Service , Great Personnel! them now. Great Service , Great Personnel! More

I received great service! The people were friendly and made my experience pleasant. It's by far the best experience I've had when purchasing a vehicle. The people were friendly and made my experience pleasant. It's by far the best experience I've had when purchasing a vehicle. More

Michael Teper is an amazing salesperson. He is kind, good looking and really made me feel comfortable threw the whole process He is kind, good looking and really made me feel comfortable threw the whole process More

Michael Teper is the wonderful. If you want the most effortless experience buying a car. Make sure you get Michael Teper. He is well worth the wait. If you want the most effortless experience buying a car. Make sure you get Michael Teper. He is well worth the wait. More

Great dealership…good music and good people to be around when buying a car would definitely recommend. I had Erin natzke and she did a fantastic job . She kept in contact with me , was honest and patient di when buying a car would definitely recommend. I had Erin natzke and she did a fantastic job . She kept in contact with me , was honest and patient didn’t cut me a bad deal and overall did what she was supposed to do . I can definitely see why she been selling cars for 3 years . If you want a patient individual and caring go to her! More

Kyshawn was extremely helpful and kind. He explained everything in detail and easy to understand. I bought a new Honda 10 years ago here and service was great then and now as well. He explained everything in detail and easy to understand. I bought a new Honda 10 years ago here and service was great then and now as well. More

Good experience at heritage Honda Parkville. Mike Teper was great to work with for purchasing a new vehicle. Mike Teper was great to work with for purchasing a new vehicle. More