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Heritage Honda Parkville
Baltimore, MD
2,928 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,928 reviews
February 06, 2022
This was our family’s third purchase from Heritage Honda. Erin and the entire team are exceptional! Whether you are buying used or new, their customer service is excellent. They take the time to listen to Erin and the entire team are exceptional! Whether you are buying used or new, their customer service is excellent. They take the time to listen to your needs and match you to what you want. They take the time to walk you through the buying process. Words that come to mind: No pressure. Respect. Professionalism. Customer Satisfaction. Knowledge. More
by Kathy B
Employees Worked With
Other Employees :
Todd Pegler
Helpful February 04, 2022
Erin and the team was awesome! Thank you also to Dallas! This was my second vehicle here! Will come back again! This was my second vehicle here! Will come back again! More
by simmarsingh237
January 31, 2022
First time buyer. Erin was helpful from beginning to end. Helped with installing and explaining how Auto Android worked. Changed the features on my key fob as requested. Helped with installing and explaining how Auto Android worked. Changed the features on my key fob as requested. More
by horsleyceleste
Employees Worked With
January 29, 2022
A very positive experience, good deal, got the car I wanted at a good price with a very fair trade-in. Gary was my sales associate. He was very professional and not pushy. I’ll be a return customer. wanted at a good price with a very fair trade-in. Gary was my sales associate. He was very professional and not pushy. I’ll be a return customer. More
by christobee06
January 19, 2022
I recently purchased my third car from Heritage Honda Parkville. The staff is great as well as the service department. My dealings with my sales rep, Erin Natzke, the manager Jamie Caslin, and my finan Parkville. The staff is great as well as the service department. My dealings with my sales rep, Erin Natzke, the manager Jamie Caslin, and my finance guy, Todd Pegler were very easy. All three representatives were pleasant, knowledgeable, and very helpful. I will continue to purchase cars from Heritage Honda Parkville. More
by pattyp
January 05, 2022
We went to Heritage Honda Parkville to buy my wife's first car, Erin went above and beyond to help us with the purchase and any questions we had. It was a snowing day and Erin gave us a courtesy, home first car, Erin went above and beyond to help us with the purchase and any questions we had. It was a snowing day and Erin gave us a courtesy, home delivery car, which was great. The financial matters person was also very polite, professional and helpful. Thank you Erin, thanks Honda Heritage. Purchase:Jeep Renegade on Jan 03 More
by Joseano R
December 31, 2021
I came into Heritage Honda on a whim and received a great deal! Erin and Sam were excellent from start to finish for my trade and new preowned Honda Civic EX purchase! If you’re looking to get a brand new or deal! Erin and Sam were excellent from start to finish for my trade and new preowned Honda Civic EX purchase! If you’re looking to get a brand new or preowned vehicle be sure to stop in and see them! Thank you both!! More
by AC
December 31, 2021
Erin is a beautiful young lady she helped me a lot, didn’t want the vehicle till she presented the vehicle! Very happy with my experience. Managers worked hard to make my deal happen and were pleasant didn’t want the vehicle till she presented the vehicle! Very happy with my experience. Managers worked hard to make my deal happen and were pleasant as well! More
by Donnellstokes2118
December 30, 2021
Erin was very professional and knowledgeable while helping me purchase my new HR-V. I had to order the car and it arrived in a few days as promised. Erin and the team at Heritage made the purchase e helping me purchase my new HR-V. I had to order the car and it arrived in a few days as promised. Erin and the team at Heritage made the purchase experience seamless and pleasant. More
by Frank
Employees Worked With
December 30, 2021
Erin was very friendly, professional and super knowledgeable while helping me purchase my Nissan Murano Platinum. I called ahead and told her I was driving down from Delaware to test drive the veh knowledgeable while helping me purchase my Nissan Murano Platinum. I called ahead and told her I was driving down from Delaware to test drive the vehicle and when I got there she had it ready to go for me. Even when it came down to purchasing my new ride she was so helpful and is a very attentive listener. The the process was so smooth. Erin and Todd really went over and beyond to look out for me. I am very happy with my purchase experience. Thank you so much Erin and Heritage Honda team!!! More
by Siobhanmarsh008
