Heritage Honda Westminster

We purchased a CR-V back in March. Chandra is wonderful, and we love the vehicle, but everything else has been miserable. We are now 98 days past when we purchased the vehicle, on our Chandra is wonderful, and we love the vehicle, but everything else has been miserable. We are now 98 days past when we purchased the vehicle, on our third temporary registration, and we still don't have the registration completed. We were advised on June 5th all the paperwork was fixed and everything had been submitted to the tax and title company. One would think you would not sell a vehicle that has title issues to begin with. You would also think the title company you use might be motivated to complete this given they're significantly over the date, but no dice. Multiple emails and calls for updates (June 16th & 20th) now go unanswered unless one of us show up in person. I'm completely over this experience. Needless to say, we cannot in good faith recommend, nor will we use this dealership ever again. More

Great service with Deejay from initial phone call about a car until walking out door with keys in hand. car until walking out door with keys in hand. More

Really nice experience, very friendly and my sales person EYO the best . 10/10 thank you!! EYO the best . 10/10 thank you!! More

Eyo was friendly, knowledgeable, and patient. He was very easy to work with and I didn't feel pressured to make a decision immediately. I came in with a vague set of parameters of what I wanted a He was very easy to work with and I didn't feel pressured to make a decision immediately. I came in with a vague set of parameters of what I wanted and he found the perfect car for me. More

Robert's low pressure sales approach made buying this car so much less stressful! We greatly appreciate his expert knowledge of each car we considered, and his honesty when it came time to make the purchase. so much less stressful! We greatly appreciate his expert knowledge of each car we considered, and his honesty when it came time to make the purchase. Highly recommend. More

My wife and I traded our 2013 Hyundai Elantra and purchased a 2023 Honda Odyssey. We worked directly with Robert Mason and his manager, John Schoppert, during both the trade-in and purchasing process purchased a 2023 Honda Odyssey. We worked directly with Robert Mason and his manager, John Schoppert, during both the trade-in and purchasing processes. Any time that we had questions or checking for updates on the status of our new purchase, both Robert and John were extremely helpful, provided us with as much as information as possible, and were in constant communication. Even though there were things outside of their control (i.e., supply chain backlog for new purchases from Honda and paper processing with MVA), Robert and John made sure that we were taken care and kept in the loop at every step. Both of them had excellent customer service, were personable, and never pressured us to take any actions that we felt were not in our best interest. The entire facility at Heritage Honda Westminster was neat and clean as well. More

Stopped in without an appointment because my tire light was on they fixed it temporarily until my appointment on Tuesday because I could not wait. Cannot say enough that they took care of me right away bef was on they fixed it temporarily until my appointment on Tuesday because I could not wait. Cannot say enough that they took care of me right away before my tire went flat. They even washed my car. Thanks so much for helping me before I got a flat tire. More

I have been a Heritage Honda Westminster customer for MANY years. Ryan G in service is my GO TO for ALL vehicle maintenance and is AMAZING!! MANY years. Ryan G in service is my GO TO for ALL vehicle maintenance and is AMAZING!! More

I had to take my Mazda3 in for service this week and I must take this opportunity to thank Ms. Laura Kramer for her friendly, caring, and outstanding attention to all of my needs I can't thank her enough! must take this opportunity to thank Ms. Laura Kramer for her friendly, caring, and outstanding attention to all of my needs I can't thank her enough! More

The dealership was attentive to my needs, replied to my inquires and got back to me in reasonable time inquires and got back to me in reasonable time More