Heritage Hyundai Towson

I recently purchased a used 2023 Santa Fe Hybrid from Heritage Hyundai Towson and had an absolutely outstanding experience from start to finish. The Vehicle: The SUV itself is fantastic! It’s a Certif Heritage Hyundai Towson and had an absolutely outstanding experience from start to finish. The Vehicle: The SUV itself is fantastic! It’s a Certified Used vehicle, and was exactly as described online, and the team at Heritage Hyundai Towson clearly takes pride in their inventory. The fact that it’s a hybrid, and the technology inside, made it an easy choice. I feel confident that I got a high-quality, reliable vehicle at a fair and transparent price. The Staff: My Sales Consultant, Herbert, deserves special recognition. He was professional, knowledgeable, and genuinely helpful—not pushy at all. He took the time to answer all my questions about the vehicle history and features, making us feel completely at ease. The financing process was also smooth and stress-free. Everything was explained clearly, and they worked hard to get me a great rate! Overall Impression: The entire team at Heritage Hyundai Towson provided truly five-star customer service. There were no confusing tactics, hidden fees, or high-pressure sales. The process was quick, easy, and even enjoyable! More

I had a fantastic experience with Stan Gabrovski at Heritage Hyundai Towson. He was excellent to work with. Communication was smooth, clear, and informative throughout the entire process. We are very h Heritage Hyundai Towson. He was excellent to work with. Communication was smooth, clear, and informative throughout the entire process. We are very happy with our decision to go with Heritage Hyundai Towson and will absolutely be back to work with Stan again when it’s time for our next upgrade! More

I knew I wanted to work with Jack Coco after my test drive with him. He is upfront and honest, and I truly appreciated it, considering it was my very first time purchasing a brand-new vehicle. I did the drive with him. He is upfront and honest, and I truly appreciated it, considering it was my very first time purchasing a brand-new vehicle. I did the majority of my negotiating via email and phone, and Heritage was very responsive and patient. From start to finish, Jack made sure I was satisfied with my decision and purchase. He even took the time to show me all the features in my car before I drove off the lot. I will recommend Heritage Hyundai Towson to anyone looking for a great deal and excellent service. More

My first new vehicle purchase in nearly 20 years. Danny was patient, answered questions and gave me a fair price on my new Palisade. He gave up a really good smelling lunch to arrange our purchase. Danny was patient, answered questions and gave me a fair price on my new Palisade. He gave up a really good smelling lunch to arrange our purchase. Demetria didn't pressure sell add-ons and explained our financing clearly. I selected this dealership because of the inventory, pricing visibility online and comments about the service center. I am not a big fan of dealerships, but it is easier to come back when treated well. More

Jordan was great. Actually the whole team was great. I still have pending issues but I am pretty sure Heritage will make sure everything goes very well. I will write a Actually the whole team was great. I still have pending issues but I am pretty sure Heritage will make sure everything goes very well. I will write another reviews in a few months. For now I highy recommend Heritage. More

working with Tom was a good experience. He was patient with me and explained everything in detail. He was not pushy like other sales reps. I highly recommend him if you are looking to purch He was patient with me and explained everything in detail. He was not pushy like other sales reps. I highly recommend him if you are looking to purchase/lease a car. More

Our family has bought several vehicles at Heritage. Jack Coco has always been there to greet us at the door and makes us feel comfortable and welcome. He always takes the time to ask about family ( Jack Coco has always been there to greet us at the door and makes us feel comfortable and welcome. He always takes the time to ask about family ( who we have also sent there). We would recommend Heritage and Jack to friends and family. Thanks for a great experience! More

Horrible liars who promised my car repairs would be completed in 10 days and they were not. I have had to take time off from work without a car and the delays are untenable. I will never come here ag completed in 10 days and they were not. I have had to take time off from work without a car and the delays are untenable. I will never come here again for service or purchase because of horrible service. It also cost $1300 for two hoses in an older car which is absurd. More

Jack Coco took good care of us from the time we arrived until the time we drove away with our new Palisade. Jack was friendly and very knowledgeable. Buying a car can be a lengthy process, but Jack and until the time we drove away with our new Palisade. Jack was friendly and very knowledgeable. Buying a car can be a lengthy process, but Jack and the folks at Heritage Hyundai in Towson were very efficient. I think it the fastest we have ever purchased a new car. Thank you team Heritage. More

Had an excellent experience with Phillip Hausley! He listened to what I was saying about what I thought I was looking for and the concerns I had with what I had test driven elsewhere and at this deal He listened to what I was saying about what I thought I was looking for and the concerns I had with what I had test driven elsewhere and at this dealer and I ended up loving the Santa Fe! Everyone was helpful and friendly and no pressure. I was given space to make my decision and completed the purchase without stress, though it still took longer than it should have, as is always the case. Highly recommend! More