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Heritage Mazda of Bel Air

Fallston, MD

4.9
1,667 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 1,667 reviews

November 29, 2017

Great Deals! Devon and Paul were the best and made sure we got the best deal. We did the deal over the phone and when we went to pick up the Mazda CX9 it was as e More

by mark099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Giddings
Feb 13, 2018 -

Heritage Mazda of Bel Air responded

Heritage Mazda Bel Air is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Mazda CX9. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 28, 2017

Awesome! My experience here was awesome! I had help from Justin Ledbetter and Devon Giddings. They were both very friendly and informative while helping me pic More

by baileybrewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Giddings
Feb 13, 2018 -

Heritage Mazda of Bel Air responded

Thank you Bailey for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Mazda Bel Air and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

November 27, 2017

They worked with me to get me the car I wanted! The Mile one Mazda in Bel Air worked with me. From the very beginning, they helped set up test drives and made sure what I was interested in was avail More

by Tnat1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Giddings, Garrett Evans
Feb 14, 2018 -

Heritage Mazda of Bel Air responded

Thank you for taking the time to review us! Heritage Mazda Bel Air strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

November 27, 2017

Great car buying experience Was shown multiple options and trim levels were thoroughly explained in detail. Allowed me to take a great test drive. Ran multiple financing option More

by zach8285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Dais, Ryan Lueckert
Feb 14, 2018 -

Heritage Mazda of Bel Air responded

Good afternoon Zach! Heritage Mazda Bel Air would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you Zach, and be sure to visit us soon!

November 21, 2017

Great Team , Excellent Seller Dealt mainly with Steve Ward, we were buying used cars for the kids to use at school. He located cars from the vast Heritage network , set appointmen More

by Robert Malandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Evans
Feb 12, 2018 -

Heritage Mazda of Bel Air responded

Thank you for your earnest response Robert. We appreciate your feedback and will be sure to share your encouraging thoughts with Garrett, Stephen, and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

November 19, 2017

Very Helpful Needed a new vehicle for work purposes and inquired through my companies car buying process. Other dealerships that I went to didn't really listen to More

by Toony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Evans
Feb 08, 2018 -

Heritage Mazda of Bel Air responded

Thank you for your encouraging review of Heritage Mazda Bel Air. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Mazda Bel Air.

November 14, 2017

Great experience I was referred to Steve Ward by my manager at my work. I was interested in a 2016 Mazda CX-5 with a 6 speed transmission. Overall, my experience was g More

by Stacey Durm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Evans
Jan 30, 2018 -

Heritage Mazda of Bel Air responded

Thank you for your heartfelt response Stacey. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Stephen Ward led you to your new 2016 Mazda CX-5 , and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Mazda Bel Air. Thank you again Stacey and have a great day!

November 12, 2017

Smooth, fast, low pressure process I came in to test drive a 2017 Mazda CX-3 and CX-5 and I ended up buying a used 2016 CX-5 Grand Touring that way better suited my needs, especially fo More

by JennyMargaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Evans
Jan 29, 2018 -

Heritage Mazda of Bel Air responded

Hi Jenny - Heritage Mazda Bel Air would like to congratulate you on your new 2016 Mazda CX-5 Grand Touring! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Mazda as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

November 11, 2017

Great Experience From start to finish the experience at this dealership was great. I received a good price with no pressure to buy anything I didn't want as I have in More

by FD29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Giddings, Ryan Lueckert
Jan 29, 2018 -

Heritage Mazda of Bel Air responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Devon Giddings, Ryan Lueckert, Stephen Ward and the team! If you should have any further questions or want a little more insight on your Mazda, please don’t hesitate to contact us! We would love to work with you again soon.

November 06, 2017

Excellent service , very knowledgeable. Paul Gallo and Ryan Leuckert were very pleasant to work with. Purchasing my vehicle was fast and easy. Very happy with the serv More

by Bwrig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lueckert
Jan 18, 2018 -

Heritage Mazda of Bel Air responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Mazda Bel Air, and we will make sure to share these kind words with Ryan Lueckert, Paul Gallo and our team! Let us know if you need anything in the future, and thanks again!

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