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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,492 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,492 reviews

April 27, 2025

Queen was incredibly helpful and polite. She is very knowledgeable and was able to answer all of our questions. More

by C. Daves
Recommend Dealer
Yes
Employees Worked With
Queen Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 25, 2025

I'm still at a loss for words since driving away from the dealership last weekend. After being in an accident with a commercial truck, I was shaken and shocked that my 2019 Impreza was declared a total loss. More

by jilliancjoseph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hollis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Cohen
Apr 28, 2025 -

Heritage Subaru Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 25, 2025

I'm still at a loss for words since driving away from the dealership last weekend. After being in an accident with a commercial truck, I was shaken and upset that my 2019 Impreza was declared a total loss. H More

by jilliancjoseph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hollis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 23, 2025

Had an appointment to get the breaks replaced. Got in and got it done. Additional recommendations were done in regards to the state of my truck. I was hoping for the shuttle to take me home, but i More

by Maz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlyn
Apr 25, 2025 -

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 21, 2025

Sadari Walters was recently my service representative for my Subaru. She was very professional, kept me well informed, and had excellent follow through. She stands for a quality and timely service experience More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadari Walters
Apr 23, 2025 -

Heritage Subaru Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 21, 2025

the receipnist is not so experiansed, for my car some noise, first day, she evaluate and ask me replace 4 bushes, still have noise, second day replace one side wheel bearing, and the noise gone, but I pa More

by gren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miss Walker in service Dept
Apr 24, 2025 -

Heritage Subaru Catonsville responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to our Service Director Bob Paolucci at bob.paolucci@mileone.com or 443.251.2370 and we will work with you personally in rectifying the issues you experienced.

April 15, 2025

Ashlyn was so pleasant explained the service process thoroughly told me my vehicle would be done as soon as possible.I hope to have her on my next appointment More

by Superrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moussa Sirleaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hollis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 15, 2025

I have been a Subaru owner for nearly thirty years and have experienced a range of service advisors, from excellent to poor, across three dealerships. For the past three years, I have been with Heritage, More

by Steve H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynese Hutchinson
Apr 19, 2025 -

Heritage Subaru Catonsville responded

Hi Steve, thank you for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! We have recently added Xfinity cable services to the TV in the customer lounge.

April 13, 2025

Queen was very helpful in the purchase process. I will be very happy with her in the future. Highly recommended. More

by shepp838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Queen Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2025

Ashlyn made sure that I understood my warranty and was able to cover costs on repairs that were still under warranty. This was extremely helpful. Catonsville Subaru provides records of repairs and makes s More

by Hoffmaster.kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlyn McCormick
Apr 14, 2025 -

Heritage Subaru Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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