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Heritage Subaru Owings Mills

Owings Mills, MD

5.0
1,643 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9808 Reisterstown Road, Suite 1

Owings Mills, MD

21117

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Showing 1,643 reviews

September 26, 2017

Great stress free experience. I went in with a set mind on the car I wanted. Sales consultant Mei Kei Hong worked with me to clear my queries about the car and finances. She was ab More

by lunarbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mei Kei Hong
Oct 18, 2017 -

Heritage Subaru Owings Mills responded

Thank you for taking the time to review us! Heritage Subaru Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 26, 2017

It was only because of Mei Kei Hardly anyone enjoys the process of purchasing a vehicle. It gets even more difficult when you're returning from living overseas, like I was. I bega More

by SubaruFan17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mei Kei Hong
Oct 18, 2017 -

Heritage Subaru Owings Mills responded

Greetings! Thank you for stopping by Heritage Subaru Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 25, 2017

Purchase of a used 2015 Subaru Tavon Shannon assisted me, was very knowledgeable about the vehicles and services of Heritage. he answered all of my questions. If he didn't have the More

by billyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Bradley, Tavon Shannon
Oct 18, 2017 -

Heritage Subaru Owings Mills responded

Billy - Thank you for your encouraging review of Heritage Subaru Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Subaru Owings Mills.

September 24, 2017

Fast and Friendly Service Went to this dealer to buy our 2nd subaru, but this time I am eyeing for the Impreza. We were accommodated right away. Jon Waugh was very eager to More

by Otilrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Waugh
Oct 18, 2017 -

Heritage Subaru Owings Mills responded

Heritage Subaru Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Subaru Impreza. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 22, 2017

Perfection This was the best experience we have ever had buying a car. And we have bought many cars over the years. Our salesman Santos was efficient personabl More

by Satisfiedsenior
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santos Mendez, Mitch Giller
Oct 18, 2017 -

Heritage Subaru Owings Mills responded

Greetings! Thank you for stopping in at Heritage Subaru Owings Mills. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicle, as we would love to see you again! Thank you and have a great day.

September 22, 2017

It's a great experienced in Heritage Subaru Owings Mills I just bought a 2017 Subaru outback touring 3,6 and it was really amazing that i got it. I really appreciate the courtesy and expertise of Mei Kei Ho More

by mike77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Giller, Mei Kei Hong
Sep 22, 2017 -

Heritage Subaru Owings Mills responded

Heritage Subaru Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017, Subaru Outback. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 21, 2017

Sharp, friendly and flexible Jon was a good listener and knowledgeable about cars in the broad category of my interest. He helped clarify the finer details of model years and chan More

by BarbnBalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Davie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Waugh
Oct 17, 2017 -

Heritage Subaru Owings Mills responded

Good morning! Heritage Subaru Owings Mills would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

September 21, 2017

Highly recommend Mei Kei Hong We recently purchased a Subaru Outback from heritage Subaru Owings Mills and had privilege to work with Mei Kei Hong who is very friendly, helpful and More

by Jo-N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Giller, Mei Kei Hong
Oct 17, 2017 -

Heritage Subaru Owings Mills responded

Heritage Subaru Owings Mills appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new Subaru Outback for a checkup! Thank you again for the highly praised feedback.

September 21, 2017

Positive Everyone was very helpful. We enjoyed the buying experience with Alexsay Nedenko. Sanja Straham was very knowledgeable about showing us how to opera More

by Car ing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjay Fitzgerald, Aleksey Naydenko
Oct 17, 2017 -

Heritage Subaru Owings Mills responded

Heritage Subaru Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 17, 2017

Recommend! We recently bought a Subaru Forester from Alex and had a great experience. He was very honest, helpful, and was quick in responding to all of our ques More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Laderer
Oct 13, 2017 -

Heritage Subaru Owings Mills responded

Thank you for your heartfelt response Amy. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Alex led you to your new Subaru Forester, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Subaru Owings Mills. Thank you again Amy and have a great day!

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