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Heritage Toyota

S. Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
4,492 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,492 reviews

May 26, 2023

Frankie at Heritage Toyota provided excellent service, he was very helpful and friendly, He explained everything to me, couldn't ask for a better service! More

by Snowwboundd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 24, 2023

This was my first time buying a car by myself, and I'm so glad I had Jason to work with. He made the process easy, was fun to work with, and I had a new-to-me car in no time. I highly recommend Jason and Her More

by Paula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
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May 24, 2023 -

Heritage Toyota responded

Paula, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason, and that he was able to help make your first solo purchasing experience a smooth one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 24, 2023

It was wonderful and professional from walking through the door, meeting Joe, purchasing my car, finalizing with Rob! More

by evie.a.trono
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Agresti
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May 25, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with Joe and Rob to shop for your new Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 24, 2023

Keith is the man. He was knowledgable, friendly, and fast. I could tell right off the bat he was a genuine person who wanted to help me find the right fit. Keith re More

by Josh V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick McCarthy, Keith Lawrence
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May 25, 2023 -

Heritage Toyota responded

Josh, Thank you for taking the time to share your feedback, and for your kind words for Keith - We are so glad to hear that you enjoyed working with him to shop for your new Tacoma, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 23, 2023

SCAM, Fleeced, Swindled. Amazing sales staff. Vehicle never passed inspection. Heinous amount of work required to bring the certified used car to pass inspection 8 months aft More

by BOB-Lafayette-Outlander2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Denecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Conor McQuade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Castonguay, Heritage Auto
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May 19, 2023

I don't enjoy car shopping, but Frankie and Heritage made it as pleasant as possible. I felt like they listened to my needs and arranged a deal that would work for both parties. We also had to go back for an More

by Jennifer P 802
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

Heritage Toyota responded

Jennifer, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team, and that they were able to make shopping for your new Toyota a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 18, 2023

He helped me find exactly what I was looking for in a short amount of time More

by Erik
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

Heritage Toyota responded

Erik, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that he was able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 18, 2023

Very good communication &updates were good. Process was fast & smooth to purchase my vehicle. I would definitely recommend Toyota to people & I would purchase another vehicle here. More

by Debsmith8910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green, Heritage Auto, Tanner Smith
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May 19, 2023 -

Heritage Toyota responded

Deb, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 17, 2023

A nicely run dealership. Genuinely nice salespeople who want to put you in the right car for you. More

by Kevinbizzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
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May 17, 2023 -

Heritage Toyota responded

Kevin, Thank you for taking the time to share your feedback - We are so glad to her that you enjoyed working with Neal and our team to shop for your new Tacoma, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 16, 2023

Chris Ferguson and Patrick Weeks were a pleasure to work with. There wasn't the painful haggling experience I have seen at other dealerships - just honesty, effort, and commitment to getting us the car we n More

by nancy.v
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ferguson
Report | Print
May 17, 2023 -

Heritage Toyota responded

Nancy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris, Patrick and our team, and that they were able to make sure the purchase of your new Toyota went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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