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Heritage Toyota

S. Burlington, VT

4.9
4,415 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,415 reviews

October 07, 2022

Neal just helped us buy a Camry. He was absolutely wonderful to work with! He helped us locate a Camry that met our needs, and was very understanding about our time constraints. A More

by kathieborrazzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Oct 10, 2022 -

Heritage Toyota responded

Kathie, Thank you for taking the time to share your feedback - We are so glad to hear that you and your family enjoyed working with Neal to shop for and taking home your new Camry, and that he was able to help make the process a smooth one, despite the circumstances. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 07, 2022

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by Haniinah49
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renault talisman, Kate Castonguay, Heritage Auto
October 06, 2022

Shopping for a new car after my accident was stressful, and Derek made the experience fun and painless. He is knowledgeable, approachable, and it felt like working with a friend. I would definitely recomme More

by salblanch
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We understand that shopping for a vehicle after an accident can be stressful. We are glad to hear that you enjoyed working with Derek, and that he was able to make the experience an enjoyable one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 06, 2022

I’ve dealt with quite few car dealers in the past and let me tell you that buying new Tundra from Heritage Toyota was so far the most pleasant experience. No surprises, no hidden fees. And let’s not forget t More

by fishtopia68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Agresti
Oct 07, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, for your kind words for Joe and our team! We are so glad to hear that you enjoyed working with them to shop for your new Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 05, 2022

Keith was one of the most honest, earnest car salesman I have ever worked with. And even when we were caught off-guard by a last minute decision by the finances department of a last minute change in the pri More

by kimberlyhagen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lawrence
Oct 05, 2022 -

Heritage Toyota responded

Kimberly, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Keith to shop for your new Toyota, and that overall, everything went smoothly for you! We do apologize for any miscommunication regarding your trade-in value, and any inconvenience it may have caused. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

October 04, 2022

This is my second purchase at Heritage Toyota. My first was 2010 RAV 4. and the recent purcahse was a 2020 Highlander. Keith was our sales person. He was very helpful and knowledgeable. Thanks K More

by stixaloi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lawrence
Oct 05, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and congratulations on your new Highlander! We are so glad to hear that you enjoyed working with Keith, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 04, 2022

This is my second time working with Heritage Toyota & Derek. The re-leasing process was easy & once I was matched with my vehicle everything was taken care of when I got to the dealership. After these th More

by Isabelle LeBlanc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Heritage Toyota responded

Isabelle, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you once again enjoyed working with Derek, and that he was able to make your lease transition a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 04, 2022

This was a fairly complicated transaction with two trade in vehicles and additional requirements that I had as the buyer. Jason was amazing with his patience, flexibility, integrity and unflagging “can-do” More

by Nicholas Ward
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Oct 05, 2022 -

Heritage Toyota responded

Nicholas, Thank you fore taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Jason to shop for your new Toyota, and that he was able to make the process a smooth and enjoyable one for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 02, 2022

This is my third Rav4 that I have bought from Heritage Toyota and my last 2 were sold to me by Jason. I have been very pleased with the customer service and all the experiences I have had. Jason is frie More

by kkinne1449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Oct 03, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Jason for your automotive needs over the years, and that he was able to make purchasing your newest Toyota a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 01, 2022

It was a pleasure working with Jason Dillon once again. This is our 4th lease with Heritage Toyota and Jason has helped us with each one. He listens, he’s honest, and he makes sure we get the vehicle we ne More

by Elzywick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Oct 03, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Jason, and that he and our team were able to help making the transition to your newest lease a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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