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Heritage Toyota

S. Burlington, VT

4.9
4,458 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,458 reviews

December 18, 2020

I had the pleasure of working with Neal. I really can't say enough good about him. He is so professional and knowledgeable and so kind and caring. I had been looking for months and talking with other deale More

by maaw10936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Dec 18, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Neal to shop for and bring home your new Toyota! We are also glad to hear that he has continued to be of assistance when you have needed it after bringing your new vehicle home. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels, and enjoy your new Toyota!

December 16, 2020

I leased a car from Chuck three years ago and it was an easy decision to come back for another lease this go around. He listened to what I was looking for and what my budget was and worked to find me exact More

by laurenread12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 17, 2020 -

Heritage Toyota responded

Lauren, Thank you for taking the time to share your feedback, and congratulations on your new Toyota! We are so glad to hear that you have enjoyed working with Chuck, and that he was once again able to help you find the perfect vehicle for your new lease. We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 12, 2020

Billy was able to get us out of our old Subaru and into a brand new 2021 Tacoma! Billy was super helpful and friendly and I would definitely purchase from him again. More

by sarabreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Heritage Toyota responded

Sara, Thank you for taking the time to share your feedback, and congratulations on your new Tacoma! We are pleased to hear that you enjoyed working with Billy, and that everything went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 12, 2020

My husband and I just purchased a 2021 Toyota Tacoma from Rob Ploof at Heritage Toyota. We had a wonderful experience!!!! We will definitely be going back to Rob for our next purchase and recommending him More

by tanyabvt75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Heritage Toyota responded

Tanya, Thank you for taking the time to share your feedback - We are so pleased to hear that you and your husband enjoyed working with Rob to shop for your new Tacoma! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

December 08, 2020

Another truck, another lease from Chucky from Stowe. We absolutely love working with Chucky. He always makes the process so easy from start to finish. This is our 4th lease we have done with Chucky and h More

by mark c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 08, 2020 -

Heritage Toyota responded

Mark, Thank you for taking the time to share your feedback, and for your loyalty to both Chuck and Heritage Toyota - We truly appreciate it! We are so glad to hear that picking out your newest lease went smoothly, and we look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 07, 2020

Although very busy, personnel did not hurry and took extra time to show me a few things about the controls in my car I didn't understand. More

by tombeevt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Carr
Dec 07, 2020 -

Heritage Toyota responded

Tom, Thank you for taking the time to share your feedback - We are pleased to hear that your visit to our service department went smoothly, and that Doug and our staff were able to help you better utilize the features of your new Toyota. We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

December 07, 2020

Interactions were all top notch! Chuck Heingartner is the man! Upfront and straightforward, he listened to what I wanted and did not pressure me at all. He answered any questions I had and made sure I was t More

by Devin.quinlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, JT Treichler
Dec 07, 2020 -

Heritage Toyota responded

Devin, Thank you for taking the time to share your feedback, and for your kind words for Chuck and our staff. We are so glad to hear that shopping for your new Toyota went smoothly, and that Chuck was able to help you find the perfect one for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 07, 2020

Their customer service is without equal. A lot of the purchase was done online to help with social distancing. As a healthcare worker, seeing a business going the extra mile to help protect their commun More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Heritage Toyota responded

Mark, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our staff to shop for your new Toyota, and that our new online protocols helped make the process a smooth and safe one for you. We would like to thank you for your service during these trying times in the healthcare industry, and we wish you safe travels in your upcoming travels! Enjoy your new Toyota!

December 06, 2020

Nothing happens quickly, or even timely, but the people are always nice. It took 7 hours waiting at the dealership to lease a car, and 1 1/2 hours to have an inspection sticker scraped off the windshield More

by Jasinky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, JT Treichler
Dec 07, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We truly appreciate it. We thank you for your patience with our staff during your appointments, as from time to time wait times are longer than expected. We are pleased to hear that you have enjoyed working with Eleni over the years, and we look forward to seeing you again, Safe travels!

December 06, 2020

I was shoping the area market for a newer tacoma to bring my milage down, Chucky form Stowe made it happen. I got to drive 3 suitable trucks and found the one that fit me best. Thank you More

by svturtledance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Dec 07, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed shopping for your new truck with Chuck, and that he was able to help you narrow down the available options to the perfect one for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

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