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Heritage Toyota

S. Burlington, VT

4.9
3,900 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,900 reviews

June 25, 2019

Excellent Service Our experience with Toyota and with Ryan Hardy were exceptional! I had a lot of needs, wants, and budget restraints and Ryan worked hard to get me int More

by chelsearosed9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hardy
Jul 03, 2019 -

Heritage Toyota responded

Chelsea, We appreciate you taking the time to share your experience working with Ryan! It's wonderful that he was so helpful in finding two vehicles that are right for you. Thank you for the recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 25, 2019

Fabulous! We loved our experience with Heritage last week. We got a great deal without any of the ‘icky car salesman’ vibes. Very fast and incredibly friendly s More

by Wdoenges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Guyette
Jul 03, 2019 -

Heritage Toyota responded

That's excellent to hear! Glad you received such top notch service from our sales team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 24, 2019

Great service..no pressure sales. We have been in the market for a new vehicle for a while. We needed some time to save additionally after we took a highlander for a test drive with More

by Satisfied. Kflick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd
Jul 03, 2019 -

Heritage Toyota responded

Glad you enjoyed working with Eleni! Thank you for posting. We appreciate your business! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

June 22, 2019

Helpful, not pushy Though eight years ago, we didn’t have a great experience at Heritage, it was much better this time. Marc helped us without being pushy, he provided k More

by lbrapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Jul 03, 2019 -

Heritage Toyota responded

I'm sorry you didn't have such a great experience previously. However, it's fantastic that everything went so well this time! Glad you enjoyed working with Marc. Thank you for giving Heritage Toyota a second chance! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 22, 2019

My first Toyota - unexpected, but I’m really pleased Coming off of a VW Jetta lease, I was looking for a small/mid-size SUV and really leaning towards a VW Tiguan. Thank goodness I went to Heritage, beca More

by EmGotARAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Guyette
Jul 03, 2019 -

Heritage Toyota responded

Thank you for sharing your experience! It's wonderful that Mark and Conor were so great to work with. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 22, 2019

Perfect New Car Purchase Heritage Toyota is a pleasure to deal with and I am a challenging customer that knows what I want. Marc exceeded my expectations, was very professiona More

by Holly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Jul 03, 2019 -

Heritage Toyota responded

Holly, Thank you for your kind words about Marc! It's great to learn that you received excellent service from Conor and Christine, as well. We appreciate you making the trip! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 21, 2019

Excellent customer service We just moved to the Burlington area and wanted to buy a hybrid for local driving. We had the good fortune of working with sales rep Mark Guyette at More

by jess7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angus Gunn, Mark Guyette
Jul 03, 2019 -

Heritage Toyota responded

Jess, What a nice review! It's wonderful that Mark was so helpful. Thank you for posting. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 21, 2019

We wanted an SUV with excellent MPG & Heritage delivered Dealer pointed out a way to get a $1250 discount. Female sales person was very knowledgeable and patient in explaining all the new features of the 201 More

by 70Cyclist
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Bockus
Jul 03, 2019 -

Heritage Toyota responded

Thank you for posting! Glad you enjoyed working with Liz. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 20, 2019

Heritage Toyota service - excelkent Everyone is always very pleasant, helpful and professional and service is fast. Both sales experience and service would lead me to buy another car at More

by Sample
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Allen
Jul 03, 2019 -

Heritage Toyota responded

That's fantastic! So nice to hear that you have had such excellent experiences working with our service team. Thank you for taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 20, 2019

Great experience Heritage makes purchasing a car easy and stress free. They aren’t pushy and care about your interests guiding you to the best purchase or lease that w More

by faz223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Spinner
Jul 03, 2019 -

Heritage Toyota responded

Thank you for your kind words! It's great to learn that you've had such positive experiences with Heritage Toyota. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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