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Heritage Toyota
S. Burlington, VT
4,457 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,457 reviews
November 13, 2020
Heritage Toyota did an excellent job in this time of COVID-19. The online pre-registration and explanation of what to expect was clear & reasonable. The socially-distant procedures were clear & reason COVID-19. The online pre-registration and explanation of what to expect was clear & reasonable. The socially-distant procedures were clear & reasonable. Everyone I spoke with at the dealership was friendly & professional. More
by VTshopper55
Employees Worked With
Doug Carr
November 12, 2020
Can’t say I have had a better experience getting into a new car! Chucky is the absolute best! He made the process so simple and helped me choose the perfect car for our growing family! He even threw in som new car! Chucky is the absolute best! He made the process so simple and helped me choose the perfect car for our growing family! He even threw in some balloons for our daughters first birthday! Thank you CHUCKY! More
by hannahwrose
Employees Worked With
Chuck Heingartner
November 11, 2020
I am happy and satisfied with the vehicle I purchased and the service from the sales person. Also, the financing was reasonable. I hope to have a good relationship with Toyota. the service from the sales person. Also, the financing was reasonable. I hope to have a good relationship with Toyota. More
by Dino
November 10, 2020
Chuck was efficient, timely and easy to work with the whole time. Everyone was friendly and thoughtful about safety and comfort during these challenging times. whole time. Everyone was friendly and thoughtful about safety and comfort during these challenging times. More
by PSG
Employees Worked With
Chuck Heingartner
November 07, 2020
Positive: Very clean placeNegative: Very disappointed as Positive: Very clean place Negative: Very disappointed as my latch to the hood was not fixed which heritage broke fr a prior service. Also $100 to pu Positive: Very clean place Negative: Very disappointed as my latch to the hood was not fixed which heritage broke fr a prior service. Also $100 to put winter tires on seems extremely high - will not have heritage do that again. Also they placed my summer tires in bags but again failed to tie bags which leads to a very dirty car in my hour ride home. More
by kgmandigo
Employees Worked With
Jared Vaughan
November 06, 2020
Friendly staff and sales man, convenient location, good quality product, convenient service system. Mmm mmmm mmm mmm mmm mmm mmm mmm mmm mmm mmm mmm quality product, convenient service system. Mmm mmmm mmm mmm mmm mmm mmm mmm mmm mmm mmm mmm More
by Brown
November 03, 2020
Excellent service, professional and quick! In and out in less than 1 hour. VERY pleased. Thanks Jared Vaughan, Jared Fitzgerald and Service Team at Heritage Toyota, South Burlington, Vermont! less than 1 hour. VERY pleased. Thanks Jared Vaughan, Jared Fitzgerald and Service Team at Heritage Toyota, South Burlington, Vermont! More
by tiantiansgramma
Employees Worked With
Jared Vaughan, Jared Fitzgerald, Brandy St. Peter, Kyle Heck, Dana Lawrence, Katherine Smith, Joe Harshbarger, Jay Jerger, Jared Vaughan
November 02, 2020
Neil is an awesome dude. Does a great job!!!!👍very job oriented and willing to go the next step. Enjoyed dealing with Neil trying to find other customers for him. Rick on kid!!! oriented and willing to go the next step. Enjoyed dealing with Neil trying to find other customers for him. Rick on kid!!! More
by Don
Employees Worked With
Neal Pavlak
November 02, 2020
Just a good experience and didn't take all day. Covid requirements were followed very well. Would pass on my experience to my family and friends requirements were followed very well. Would pass on my experience to my family and friends More
by mbethcrow
Employees Worked With
Eleni Floyd
November 02, 2020
I highly recommend working with Rob and will use him in the future as well. He made the whole process quick and easy for me! the future as well. He made the whole process quick and easy for me! More
by Corinnehock12
