Back

Heritage Toyota

S. Burlington, VT

4.9
3,915 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
Contact Dealership

1620 Shelburne Rd

S. Burlington, VT

05403

Directions

By Type

Showing 3,915 reviews

June 22, 2019

Helpful, not pushy Though eight years ago, we didn’t have a great experience at Heritage, it was much better this time. Marc helped us without being pushy, he provided k More

by lbrapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Jul 03, 2019 -

Heritage Toyota responded

I'm sorry you didn't have such a great experience previously. However, it's fantastic that everything went so well this time! Glad you enjoyed working with Marc. Thank you for giving Heritage Toyota a second chance! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 21, 2019

Excellent customer service We just moved to the Burlington area and wanted to buy a hybrid for local driving. We had the good fortune of working with sales rep Mark Guyette at More

by jess7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angus Gunn, Mark Guyette
Jul 03, 2019 -

Heritage Toyota responded

Jess, What a nice review! It's wonderful that Mark was so helpful. Thank you for posting. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 21, 2019

We wanted an SUV with excellent MPG & Heritage delivered Dealer pointed out a way to get a $1250 discount. Female sales person was very knowledgeable and patient in explaining all the new features of the 201 More

by 70Cyclist
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Bockus
Jul 03, 2019 -

Heritage Toyota responded

Thank you for posting! Glad you enjoyed working with Liz. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 20, 2019

Great experience Heritage makes purchasing a car easy and stress free. They aren’t pushy and care about your interests guiding you to the best purchase or lease that w More

by faz223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Spinner
Jul 03, 2019 -

Heritage Toyota responded

Thank you for your kind words! It's great to learn that you've had such positive experiences with Heritage Toyota. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 20, 2019

Another great H-Team experience! Just picked up my new-to-me Tacoma last Saturday! The vehicle and brand speak for themselves... It's where you purchase that makes the difference and More

by Huntingfire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn, Chuck Spinner
Jul 03, 2019 -

Heritage Toyota responded

What a nice review! It's wonderful that you've enjoyed working with Chuck, Ryan, Christine and Angus. Thank you for choosing Heritage Toyota! #chuckspinner #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

June 20, 2019

Respectful, responsive, friendly Heritage has a great reputation and our experience with JT and then Marc Halliday certainly lives up to that. Attentive, helpful, respectful staff, pl More

by MjmVT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday, JT Treichler
Jul 03, 2019 -

Heritage Toyota responded

Thank you for posting! It's wonderful that you received such excellent service from JT, Marc, and the rest of the team. We apprecait your business! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 20, 2019

Heritage Toyota service - excelkent Everyone is always very pleasant, helpful and professional and service is fast. Both sales experience and service would lead me to buy another car at More

by Sample
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Allen
Jul 03, 2019 -

Heritage Toyota responded

That's fantastic! So nice to hear that you have had such excellent experiences working with our service team. Thank you for taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2019

Salesman made the difference I don’t like salesmen or fake people. I don’t like people schmoozing me to get a sale. I want the bottom numbers- no games- no gimmicks and I got this More

by Amy A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Jul 03, 2019 -

Heritage Toyota responded

Amy, Thank you for sharing your experience. Glad that you received such excellent service from Marc. We appreciate your business! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2019

Great experience at heritage once agian. We went to talk about a new lease with Marc and to our surprise we ended up diving away in a 2020 corolla we love the new car and we had a lot of help More

by snowflea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Jul 03, 2019 -

Heritage Toyota responded

Glad to learn your visit went so smoothly and that you liked working with Marc and the rest of the team! We appreciate you taking the time to post a review. Enjoy your new Corolla! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2019

New Rav4 Very positive experience buying new RAV4 hybrid. Mark was super helpful, patient and thorough. Definitely recommend. I would consider buying a new ca More

by Lumpyhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Jul 03, 2019 -

Heritage Toyota responded

Great to hear it! We appreciate you taking the time to post. It's excellent that you enjoyed working with Marc. Thank you for choosing Heritage Toyota! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

...
183
...