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Heritage Toyota

S. Burlington, VT

4.9
3,952 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,952 reviews

July 07, 2019

2nd car from Heritage This is my 2nd vehicle I’ve purchased from Heritage and I’m very pleased. Easy process. No pressure sales tactics. Would highly recommend this deal More

by Localdad802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Heritage Toyota responded

We appreciate the recommendation! Glad to learn you had such a great experience working with our team. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater #cantlosewithcous Nora Krom Customer Relations Specialist Heritage Automotive Group

July 05, 2019

oil change tire change and 60,000 mile check Everyone was extremely nice and the job was done in a timely manner Brandy went to the trouble of calling on my service plan to see what was better More

by Bettybotala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
Jul 16, 2019 -

Heritage Toyota responded

Betty, Glad your visit went so smoothly and that Brandy went the extra mile! We appreciate your business. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 05, 2019

Excellent service leasing my Toyota Mark provides fantastic service. Beautiful test drive to Shelburne Farms and gifted a delicious loaf of bread! Answered questions easily, no pressur More

by Bhrav4#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Guyette
Jul 16, 2019 -

Heritage Toyota responded

Thank you for posting! It's wonderful to learn you had such a nice time working with Mark. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 04, 2019

Awesome dealership We bought a 2019 rav4 hybrid and had a great experience with the entire team. They all went over the top to put us in the vehicle we wanted. I’ll be g More

by Shawn L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Heritage Toyota responded

Shawn, What a nice review! Thank you for posting. It's fabulous to learn that Patrick and the sales team were so excellent to work with! #patmycar Nora Krom Customer Relations Specialist Heritage Automotive Group

July 03, 2019

Awesome Customer Service Derrick spent many hours working with me to get the car I wanted, that met all my needs. Customer service was professional, down to earth and fun!!! More

by TMG123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Heritage Toyota responded

Thank you for your recommendation of Derek and Heritage Toyota! Glad to learn Derek provided such excellent service. We appreciate your business! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

July 02, 2019

Great expirence as always! My family and I moved to Vermont 10-years ago and Heritage Toyota has been a part of our lives ever since. The Sales Representative Derek Blood and Me More

by JohnM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry, Angus Gunn
Jul 16, 2019 -

Heritage Toyota responded

John, Thank you for your kind words! It's fantastic that you enjoyed working with Derek, Megan and Angus. We appreciate your continued business over the last decade. #bloodisthickerthanwater #Meganterrysalesprofessional #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

July 02, 2019

Pleasant surprise Chuck, and the whole team at Heritage, really came thru for me in a pinch. I needed a car and had a limited price range. Chuck found me the best possi More

by Treedork
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 16, 2019 -

Heritage Toyota responded

What a nice review! It's wonderful to learn that Chuck, and the rest of the team, put in the extra effort to make sure you ended up with a vehicle that fit your driving needs and your budget. We appreciate your business! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 02, 2019

Quick, Informative and Generous Joseph Harshbarger provided excellent service. He went out of his way to help me and inform me about something not related to my oil change visit. He More

by Yarisdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Harshbarger
Jul 16, 2019 -

Heritage Toyota responded

It's nice to learn that Joe provided such top notch service! We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 01, 2019

Excellent Buying Experience Dealership is low pressure sales with high quality service. They met our price within a few hundred dollars with none of the emotional haggling. It wa More

by Pam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
Jul 16, 2019 -

Heritage Toyota responded

Pam, It's excellent that you enjoyed working with our sales team! I apologize for the wait to speak with a finance manager. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 30, 2019

Excellent They are always friendly, and when I ask questions on the phone they always stick to that answer and it doesn’t change when I get there. I live two ho More

by Sallyb528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Kulhowvick, Dana Lawrence, Jay Jerger, Ryan Allen, Brandy St. Peter
Jul 11, 2019 -

Heritage Toyota responded

Sally, We appreciate the kind review! It's very nice to learn that you have had consistently positive experiences working with our service team. Thank you for making the drive! Nora Krom Customer Relations Specialist Heritage Automotive Group

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