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Heritage Toyota
S. Burlington, VT
4,457 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,457 reviews
October 15, 2020
Service was the usual pre-Covid standard. I appreciated the changes made necessary in masking and social distancing in the waiting area. I was very pleased with the customer service and attention to deta the changes made necessary in masking and social distancing in the waiting area. I was very pleased with the customer service and attention to detail . Good work! More
by carllary
Employees Worked With
Taylor Josephson
October 11, 2020
Great selection, price and customer service. I shopped 4 dealers and got what I wanted here. I will be back at the end of my lease. dealers and got what I wanted here. I will be back at the end of my lease. More
by Spoon12342002
October 08, 2020
The Heritage service team was very professional and I felt safe with everyone wearing masks. The work was Excellent and finished on time. Everyone was friendly. felt safe with everyone wearing masks. The work was Excellent and finished on time. Everyone was friendly. More
by Phcrichmond
Employees Worked With
Dave Moore, Kate Castonguay, Dana Lawrence
October 08, 2020
Derek did a wonderful job on finding me my new Toyota 4Runner Limited. I showed up and took it for a test drive to say the least I bought it and as he said I would be out of the parking lot in less than 4Runner Limited. I showed up and took it for a test drive to say the least I bought it and as he said I would be out of the parking lot in less than 2.5 hours. He explained everything about the car and showed me things that I most likely would have never known were available. I will definitely contact Derek on my next vehicle purchase! More
by Katobrien
October 08, 2020
I drive two hours from upstate NY just to go to Heritage Toyota. Staff and selection is amazing, I can’t say enough about Chuck Heingartner he has been a pleasure to work with every time. Listens to what yo Toyota. Staff and selection is amazing, I can’t say enough about Chuck Heingartner he has been a pleasure to work with every time. Listens to what you want and can do, not just about getting the sale. Always available to help with anything he can. Great salesman and a great guy! More
by Ahayes
Employees Worked With
Chuck Heingartner
October 05, 2020
I just leased my 4th RAV4 and my experience with sales and service at Heritage has always been very positive. Thanks to Marc Halliday and Patrick Weeks the lease process went smoothly and I'm enjoying my and service at Heritage has always been very positive. Thanks to Marc Halliday and Patrick Weeks the lease process went smoothly and I'm enjoying my new car. More
by C. Chambers
October 03, 2020
Neal and the team at Heritage Toyota were great. My lease was ending and I wasn't sure how going through the lease process again during a pandemic would be. Neal was professional, friendly, and patient and m was ending and I wasn't sure how going through the lease process again during a pandemic would be. Neal was professional, friendly, and patient and made it very easy for me. This is my third lease with Heritage Toyota and I'm very happy with my new car and the experience I had there. More
by VtB
Employees Worked With
Neal Pavlak
October 03, 2020
I really appreciated how patient and understanding Brendon was throughout my car shopping experience. He helped me find the right car at the right price. Brendon was throughout my car shopping experience. He helped me find the right car at the right price. More
by jacob.o.weiss
Employees Worked With
Brendon Orent
September 29, 2020
Derek took amazing care of us through the entire process even though we changed our mind a couple of times. He helped us find the perfect RAV4 that we absolutely love, definitely going to send all our frien even though we changed our mind a couple of times. He helped us find the perfect RAV4 that we absolutely love, definitely going to send all our friends his way! More
by cjacques210
