Heritage Toyota

Another superb encounter As my recent lease was coming to an end, I contacted Heritage Toyota to get a sense of my options. General Manager Ryan Denecker sets a high standard As my recent lease was coming to an end, I contacted Heritage Toyota to get a sense of my options. General Manager Ryan Denecker sets a high standard for addressing customer needs and he put me into the very capable hands of Derek Blood. Derek was friendly, patient and thorough as he took me through various options. His knowledge of the products and his understanding of my needs resulted in a quick and effective decision. I couldn't be happier with the results. Pass the word: Ryan's team of people continue to go above and beyond. Thanks Derek. It was a pleasure working with you. More

Came through with right match We worked with Patrick Weeks who helped us test drive a few cars before settling on the Highlander hybrid. Then Patrick was able to connect us with th We worked with Patrick Weeks who helped us test drive a few cars before settling on the Highlander hybrid. Then Patrick was able to connect us with the specific trim and color we were looking for by securing it from a sister dealership... all for a fair price. We were very happy with the customer service from everyone at Heritage involved in our transaction. And we love our new Highlander! More

Very easy and stress free experience! We were recently speaking with friends about buying a used Toyota but wasn't too sure which Dealership to head to. We chose one and asked about their We were recently speaking with friends about buying a used Toyota but wasn't too sure which Dealership to head to. We chose one and asked about their best price on a used Sienna. To be honest the price wasn't that great, and I was not informed until towards the end of the negotiations (almost two hours) that the vehicle was not Certified, even though it was only two years old. A good friend suggested to call Chuck Heingartner at Heritage Toyota. I'm certainly pleased we did. We arranged a time to meet with Chuck and from the moment we sat down we felt completely at ease! No pushy sales, no trying to get you into a more expensive vehicle. Just straight talking, and a pleasure to deal with. No wonder Chucks name has been mentioned so many times in the past. He relies on absolute customer satisfaction. 42 years of car knowledge.....Now I know the reason why Chuck gets so many referrals! We will definitely be buying from Chuck again. The best! More

They fixed my Honda. My Honda dealer quoted a price for some exhaust work, a new compressor for the AC and a check engine light on at over $3,000. Heritage was able to fi My Honda dealer quoted a price for some exhaust work, a new compressor for the AC and a check engine light on at over $3,000. Heritage was able to fix everything for less than half the price. Easy decision. More

A pleasure to work with Kris and I enjoyed working with Derek, he Is very personable, well informed and professional. We appreciate the time he invested in our process and Kris and I enjoyed working with Derek, he Is very personable, well informed and professional. We appreciate the time he invested in our process and the ease with which it was handled. Seriously, one of our better car buying experiences. Thank you Derek, Kris and Karen More

In and out fast service We went in to look for a cheaper payment and we got that. Not only was a payment important but the sales was great to us. Casey Morow was very profess We went in to look for a cheaper payment and we got that. Not only was a payment important but the sales was great to us. Casey Morow was very professional. They stayed open late to make sure we were satisfied and happy. This dealership by far had earned my trust and sales in the future. If you are looking. Got to heritage Toyota and deal with Casey Morrow, awesome person to deal with! More

Willing to work with you I am a return customer at Heritage Toyota and I have had a great experience every time I deal with them. In my experience they are willing to listen t I am a return customer at Heritage Toyota and I have had a great experience every time I deal with them. In my experience they are willing to listen to you, help get you what your looking for and treat you very good in the process. More

Great overall experience! Elizabeth greeted us in the lot among the vast array of vehicles for sale.Not being sure of what vehicle we would settle on we were invited inside to Elizabeth greeted us in the lot among the vast array of vehicles for sale.Not being sure of what vehicle we would settle on we were invited inside to get some further information. Liz was well versed with regard to the vehicles and more than willing to help. The following day we returned and finalized the purchase of our new Sienna. More

Easy in and easy out! What a great experience! Chuck was great to work with from start to finish. I did a lot of research on line, presented him with my budget, and he sa What a great experience! Chuck was great to work with from start to finish. I did a lot of research on line, presented him with my budget, and he said he could match what I was finding at other dealers. I walked in on Tuesday, looked at the numbers, went home to think about them, emailed him the next day, and went in to finish the paperwork on Thursday. I expected to do the paperwork on Thursday and pickup the car later in the work. The car was ready! This has to be the easiest transaction for a car I've ever had. To add to this, everyone at Heritage was friendly and helpful. From Chuck in sales, Travis in Finance, Kris in parts, and Daniel in sales, I felt like I was in great hands. Thank you to everyone! More

Amazing customer service It was a pleasure to work with Derek Blood. I started my process of looking for a new vehicle in February and didn't purchase until April. Derek Blo It was a pleasure to work with Derek Blood. I started my process of looking for a new vehicle in February and didn't purchase until April. Derek Blood was great. He continued to check in with me and was very patient as I waited to return my current lease and decide on when was a good time to purchase. He was not too "PUSHY" which I appreciated. I stopped in and talked with Derek, I test drove the new SR5 Premium and returned at a later date to show my husband. When I finally decided to purchase Derek Blood came in on his day off to close the deal. The amount of time was minimum and he gave me the best deal I could ask for as well being very friendly and professional. Thank you Derek Blood. I highly recommend you to others. More