Heritage Toyota

Great follow-up; attentive I had the pleasure of working with Liz this past month. I made the switch from a Subaru to a Toyota, so I was nervous. Liz was attentive, understandin I had the pleasure of working with Liz this past month. I made the switch from a Subaru to a Toyota, so I was nervous. Liz was attentive, understanding, and very good at explaining all of the processes to me. She was inclusive of my partner in my decision making, and she made me feel welcome. She also assisted on the service side, as well, and helped me learn all of my car’s new features! I know that if I ever have a question, I could text her, and she would reply! Lovely to have someone so accessible and honest. More

professional and caring Great sales experience. Very professional and made sure you get excactly what you want! Would absolutely come here again. No pressure or overbearing Great sales experience. Very professional and made sure you get excactly what you want! Would absolutely come here again. No pressure or overbearing sales tactics. More

Derek Blood Derek was as good as it gets in terms of finding the right truck and making the transaction happen. In the last year or so, our family has purchased 2 Derek was as good as it gets in terms of finding the right truck and making the transaction happen. In the last year or so, our family has purchased 2 cars and a truck through Derek. His attention to detail, his honesty and enthusiasm for what he's doing is a great combination. When you work with Derek it's all about the customer. I was generally impressed with the Heritage dealership, in particular the finance guy, Josh. The service department did a great job in cleaning up my truck, and I'm looking forward to getting regular service there. More

Honest After being mistreated at another Toyota dealership, a friend recommended Heritage to me. I now LOVE Heritage Toyota and our whole car buying experie After being mistreated at another Toyota dealership, a friend recommended Heritage to me. I now LOVE Heritage Toyota and our whole car buying experience from Jason Dillon was amazing! He is so professional and knowledgeable, yet a normal everyday guy that you feel comfortable talking too. He wasn’t ever “trying to sell us on a car.” He genuinely wanted us to find the car that was right for us and at the price we could afford. The car he found for us was ever better then the one we came in to look at. 🎉 Oh, AND at the price we wanted! Jason is a straight shooter and very easy going. He kept us well informed along the way and even called to check in after the purchase. He even helped me look into a lower cost/ more coverage insurance policy. To sum this up, go to Heritage, ask for Jason Dillion, you won’t be disappointed. More

Business as it should be. We have been buying vehicles for 40 plus years and have to say this was the easiest transaction EVER. Jason was highly professional, not overbearing, We have been buying vehicles for 40 plus years and have to say this was the easiest transaction EVER. Jason was highly professional, not overbearing, pushy or demanding as many past sales reps have presented themselves. We went into the dealership, just to look and left with a 2019 Tacoma. Jason listened to us, first and foremost, didn't push us towards something we weren't interested in and made the entire transaction very easy, and most of all stress free. More

Great customer service Great customer service. I spoke with a few different employees at Heritage Toyota and they were all friendly and knowledgeable. I explained to them ex Great customer service. I spoke with a few different employees at Heritage Toyota and they were all friendly and knowledgeable. I explained to them exactly what was going on with my vehicle and they fixed it. They took down detailed notes and made everything right. More

Excellent customer service by Chuck H I have been at different dealers , but the service that Toyota provides is of high and excellent quality. Everybody is very nice. Chuck H grant. I have been at different dealers , but the service that Toyota provides is of high and excellent quality. Everybody is very nice. Chuck H grant. More

Purchase of a 2019 Toyota RAV4 We had a nice experience with the purchase of our new car. We worked with Derek Blood who seemed knowledgeable and honest about our purchase. The fina We had a nice experience with the purchase of our new car. We worked with Derek Blood who seemed knowledgeable and honest about our purchase. The finance department did a great job as well explaining everything. The only thing that was disappointing was the parting gift from dealership.Was expecting at least a couple of coffee mugs but instead received a tote bag with nothing in it! Maybe next time😀 More

Friendly and pleasant staff Everyone I encountered was very friendly, helpful, and even apologetic because they weren't able to help me immediatley upon arrival (I only had to wa Everyone I encountered was very friendly, helpful, and even apologetic because they weren't able to help me immediatley upon arrival (I only had to wait a few minutes while the clerk pulled another customer's car around). It was very nice that they pulled my vehicle to the entrance when I was picking up, rather than sending me out into a sea of cars to try and find it on my own. My only complaint was that I had to wait until 5 for a call that my car was ready. I dropped it off at quarter after 7am, and was hoping it would be ready when I was done work at 4. My previous dealership always asked when I'd be back (4pm) and it was always ready for me when I arrived. More

50,000 mile pre-paid service on my Toyota Tacoma Heritage completed the work while I waited, within the time that they quoted. Very professional and courteous service. A very pleasant service exper Heritage completed the work while I waited, within the time that they quoted. Very professional and courteous service. A very pleasant service experience. They have lean and quiet waiting area, An overall excellent experience. More