Heritage Toyota

2015 Rav 4 Derek (as well as all staff we encountered) were very friendly and courteous. Derek was not pushy and didn't try to sell me on a vehicle that I wasn' Derek (as well as all staff we encountered) were very friendly and courteous. Derek was not pushy and didn't try to sell me on a vehicle that I wasn't interested in. He was knowledgeable of the vehicles and if he didn't have an answer right off, he found the info we were looking for. He made the experience painless (as did Christine) and I would definitely recommend him and the dealership to anyone looking for a vehicle. More

Well taken care of as usual. Lease was up and ended up with a beautiful new RAV4. Megan, Jason and Christine were wonderful to deal with. Even took snow tires off old car and put Lease was up and ended up with a beautiful new RAV4. Megan, Jason and Christine were wonderful to deal with. Even took snow tires off old car and put them on new car. Thank you! More

Helpful and Friendly Derek was helpful and knowledgeable about the vehicle. His service was tailored to our needs, and he didn't try to pressure or upsell us from the car Derek was helpful and knowledgeable about the vehicle. His service was tailored to our needs, and he didn't try to pressure or upsell us from the car we knew we wanted to look at. He was also very patient when we had to contact our insurance company multiple times. A very good experience overall. More

Wonderful Experience! I usually dread going to a car dealership, but yesterday's experience was wonderful! Alex was very professional, friendly, and knowledgeable, but most I usually dread going to a car dealership, but yesterday's experience was wonderful! Alex was very professional, friendly, and knowledgeable, but most of all he made the entire process easy! I brought a friend with me and she was just as impressed as I was. We are both excited to now know that we have a salesperson who we can return to again and again, and plan on recommending him to all our family and friends. If you would like a positive, easy and welcoming experience, the I HIGHLY RECOMMEND Alex. More

Awesome I went in to look at the top of the line Highlander, but it didn't have some of the features I needed and J.T. recommended the model below, which work I went in to look at the top of the line Highlander, but it didn't have some of the features I needed and J.T. recommended the model below, which works much better for my needs. I have never had a sales person down-sell rather than try to up-sell to me. How nice to work with an honest likeable person! More

Recent Venza Purchase In our search for a Venza, Derek was the most helpful and dedicated salesman we have worked with at any dealership. He continued to communicate with u In our search for a Venza, Derek was the most helpful and dedicated salesman we have worked with at any dealership. He continued to communicate with us about vehicles available and continued to do so until he found the perfect one! He was knowledgeable about the vehicle and it’s components and was incredibly friendly and patient. We are so appreciative of everything he did to find us our vehicle. If you are going to Heritage in search of a vehicle, I highly recommend working with Derek!! More

drop in attention Thank you to the check in staff who expertly reset the maintenance light and replaced the hubcap within minutes. While I had to come back to get this Thank you to the check in staff who expertly reset the maintenance light and replaced the hubcap within minutes. While I had to come back to get this done (the instructions I was given to do it myself were for another Prius model) the individual who reset it explained that there are multiple ways to reset given the year/model. Grateful for people who know the car and the complexities of servicing so many of them! More

My 1st ever visit with Heritage Toyota A very pleasant & friendly welcome I received by Miss Katie as she checked my van in & reviewed the reason for the appt. She was knowledgeable, self a A very pleasant & friendly welcome I received by Miss Katie as she checked my van in & reviewed the reason for the appt. She was knowledgeable, self assured and explained what the service techs would do to fix my minor problem. When I happened to reference the mileage, she offered/suggested they also do the 5k mile Complimentary Multi-Point Inspection thus saving me another service call in a few weeks. In my opinion, that’s thinking of & being considerate to your customers. Thank you Miss Katie. More

Good time They new what I wanted and they delivered. Roger did a great job. From helping me pick out a new truck to walk around and delivery. Heritage Toyota i They new what I wanted and they delivered. Roger did a great job. From helping me pick out a new truck to walk around and delivery. Heritage Toyota is the best! More

Top-notch service I have gotten several Toyota Camry's at Heritage Toyota and keep coming back because the service is so good. The check-in and check-out process, as w I have gotten several Toyota Camry's at Heritage Toyota and keep coming back because the service is so good. The check-in and check-out process, as well as the service itself, is extremely efficient. They have two great comfortable waiting rooms with free wifi. The personnel is always friendly, helpful, polite and explain everything succinctly. And I drive over 1 1/2 hours each way to get there! (My daughter lives in Burlington so I do have a second reason!) More