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Heritage Toyota

S. Burlington, VT

4.9
4,454 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,454 reviews

July 14, 2016

Quality Used Vehicle Had a great experience purchasing a used SIenna from HTS. We traveled 4 hours from Maine to purchase, and couldn't be happier. We got a fair deal wi More

by Mainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Wow! Thank you for taking a road trip to come to Heritage Toyota. I'm glad to hear the experience with our sales team made it worth it. Enjoy your new Sienna! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 14, 2016

Pleasure going to Heritage from Plattsburgh! I have confidence in Heritage Toyota. Great service and polite professional staff. Della Toyota in Plattsburgh is a joke. I had a recall and tire rota More

by mfgendron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Jul 15, 2016 -

Heritage Toyota responded

Thank you for making the trip! Great to hear that you had an excellent visit to our Toyota service department. We appreciate you taking the time to share your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 13, 2016

Excellent The service department did a great job on routine service. I also needed an inspection sticker. Jay the Service Adviser called me to let me know I had More

by SteveT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres, Jay Jerger
Apr 03, 2017 -

Heritage Toyota responded

Steve, It's nice to learn that the service department did such a great job! I'm glad Jay could help you out with the insurance card. Thank you for posting. #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

July 11, 2016

Efficient, personable, fast! Beth Grady kept our finance process moving quickly and efficiently. We had our six year old with us and we were in and out in under 20 min. MUCH appre More

by Tracy Truzansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

Tracy, It's very nice to hear that Beth was so accommodating. Glad to see that you liked working with Rob, as well. Thanks for sharing your thoughts. Enjoy your new vehicle! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

July 11, 2016

All questions answered I have read reviews about the service at this dealership not being the best. I personally rolled in and was greeted by Mr. Jose Godoy. From beginning More

by tracienoyes22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Godoy
Jul 11, 2016 -

Heritage Toyota responded

Tracie, What a nice review! It's lovely to hear that Jose made your first service visit with us a great one. We appreciate you taking the time to post. Thank you for choosing Heritage. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 07, 2016

Went above and beyond I am very satisfied with my recent experience of leasing a new Toyota RAV4 from Heritage Toyota. Chuck Heingartner, in particular, made the process a More

by Sarah B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Sarah, Thank you for posting a review! Happy to hear that Chuck was so helpful. I hope that new Rav4 is working well for you. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 07, 2016

Angus Gunn & Megan Terry were wonderful to work with. I had a great experience, for the second time, leasing my Tundra from Heritage Toyota in South Burlington, VT. Angus & Megan were completely transpare More

by btvbeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Angus Gunn, Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

What a nice review! We appreciate you taking the time to share your thoughts. I hope you are enjoying your new Tundra! #Meganterrysalesprofessional #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

July 06, 2016

Excellent Service Amber, of the Red Team, was very courteous during my recent service visit. I appreciate having a choice between the quiet waiting area and the noise a More

by Love my Prius
Recommend Dealer
Yes
Employees Worked With
Amber Miles
Jul 07, 2016 -

Heritage Toyota responded

Thank you for your kind words about Amber. Glad to hear that you appreciated our waiting area options. We appreciate you taking the time to post a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 05, 2016

Dan paid close attention to my car needs and timetable. I am a long time customer of this dealer. I worked with Dan over a few months while I made some family decisions and focused on the kind of CPO used c More

by Baileyvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Apr 03, 2017 -

Heritage Toyota responded

Thank you for your kind words about Dan, Nick and Heritage Toyota. It's nice to hear the details of your positive purchasing experience. I hope you are enjoying your new vehicle! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

July 01, 2016

Another Fantastic Experience! All I wanted and MORE! Roger was personable, knew the vehicle and what it had to offer. I did not feel pressured and had the entire deal completed so quickly and without iss More

by Chrisms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Mar 02, 2017 -

Heritage Toyota responded

It's very nice to hear that you had such a fantastic experience working with Roger, Christine and the rest of the Heritage Toyota sales team. I'm glad everything went so smoothly. Enjoy your new vehicle! #rogerptoyotaVT Nora Krom Customer Relations Specialist Heritage Automotive Group

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