Back

Heritage Toyota

S. Burlington, VT

4.9
4,398 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
Contact Dealership

1620 Shelburne Rd

S. Burlington, VT

05403

Directions

By Type

Showing 4,398 reviews

March 05, 2024

Easy to work with,caring in making sure you know everything there is to know about your car and just nice people. More

by Tgmolleur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that he was able to make sure you were completely comfortable with all of it's features before taking it home. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 04, 2024

Steve helped my fiancé and I purchase a new Rav4 Hybrid. He was wonderful to work with! He kept us appraised of updates regarding it being built and where it was in transit. The whole process was very easy. More

by meaghanemckenna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kemp
Mar 04, 2024 -

Heritage Toyota responded

Meaghan, Thank you for taking the time to share your feedback, as well as for your patience while your new RAV4 was in production. We are so glad to hear that you enjoyed working with Steve throughout the process, and that overall, everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new RAV4!

March 02, 2024

Tanner was great! Very helpful and i think what i most appreciated was his honesty…and a great listener…. He never made up an answer… if he wasn't sure of something h More

by gakelly9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Smith
Mar 04, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tanner to shop for your new Toyota, and that he was able to help find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 02, 2024

It was very good experience. They were professional, answered all our questions and concerns, friendly, knowledgeable, thorough and we didn't feel rushed. More

by siegchristbarberfarm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cornelio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team, and that they were able to help find the perfect new Toyota! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 02, 2024

Heritage Toyota delivers a professional experience from the salespeople up front to the financial folks in the back rooms. Overall, a smooth buying experience. More

by neilxshepard
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Heritage Toyota responded

Neil, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam and our team to shop for and bring home your new Toyota, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 01, 2024

It was a pleasure working with Frankie; friendly, knowledgeable and professional; excellent communication throughout the process. It was also a pleasure dealing with Rob in finalizing the finance. More

by echo.bernarda54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie, and that he and our team were able to help make the process of choosing a new Toyota a smooth and enjoyable one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 01, 2024

Thanks for the help. Very helpful and straightforward with the sales process. Would buy again More

by Ken W
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Heritage Toyota responded

Ken, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek and Patrick to shop for and bring home your new Toyota, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 29, 2024

We arrived at Heritage Toyota to begin our new car search. We met Adam on the lot and he immediately took the time to help us in our search. Adam was knowledgeable about the cars and helped us with th More

by RPS_52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that he was able to help choose the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 29, 2024

I’ve owned 6 Toyotas, 5 of which I’ve purchased at Heritage Toyota in Burlington. I knew what I wanted and Adam made it happen. It was a fast, easy deal. Thanks Adam! More

by Jerryjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Heritage Toyota responded

Jerry, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are so glad to hear that you enjoyed working with Adam to shop for Toyota #6, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 29, 2024

The customer service sales rep needs training in the customer service areas. He lacks professionalism lacks communication skills. More

by cwood4000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Safford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to learn more about the details of your visit, so that we may better better serve our customers in the future. With that in mind, we would like to invite you to contact our customer relations manager, Adam Miller. He can be reached directly at (802) 865-8296, Thank you again for your feedback, and we look forward to hearing from you

...
60
...