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Heritage Toyota

S. Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
4,460 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,460 reviews

June 10, 2023

Heritage Toyota in Burlington, Vermont on Shelburne Rd is a great car dealership. The people who work there were kind and helpful. The inside and outside were clean and well maintained. I was happy to do bus More

by McCawley.matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Boyd
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Jun 19, 2023 -

Heritage Toyota responded

Matthew, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with James and our team, and that they were able to help make shopping for your new Toyota a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 10, 2023

Joe, our salesperson, listened to what we were looking for and diligently searched for a car that met our needs when there wasn’t something on the lot. The entire process of buying a car at Heritage was More

by MSilver
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Agresti
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Jun 19, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 09, 2023

Daniel has sold me two new vehicles since. September. He couldn’t have served mr better! More

by rboire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Dan to shop for your new Toyota's and that both purchase experiences went smoothly! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

June 09, 2023

I loved everyone’s ability to handle my “princess” ways and brash sense of humor. More

by krystaldragon213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Heritage Toyota responded

Krystal, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new Subaru, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 08, 2023

Best experience I have ever had buying a new vehicle, was the first time ever that i have used a new car dealership, Franky made it a great experience! More

by Joshplace05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Heritage Toyota responded

Josh, Thank you for taking the time to share your feedback, and for choosing Heritage Toyota to shop for your first vehicle from a dealership! We are so glad to hear that you enjoyed working with Frankie, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 07, 2023

I have leased at least 3 or 4 cars from Jason over the past few years and each time it has been a great experience. Jason is the best. I am a busy professional and do not have time to waste being hassled More

by maggie.graham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
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Jun 08, 2023 -

Heritage Toyota responded

Maggie, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you have continued to enjoy working with Jason, and that he was once again able to make shopping for your newest Toyota a smooth and worry-free experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

June 07, 2023

He was very friendly and connected with us. He made the car buying experience less painful, and he was an awesome sales person. More

by tricia8157
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green
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Jun 08, 2023 -

Heritage Toyota responded

Tricia, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team, and hat they were able to make shopping for your new Toyota a smooth an stress-free experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

June 06, 2023

Jason was recommended to us and was great to work with. Very communicative and understanding. More

by Sienna buyer
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Report | Print
Jun 06, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason, and that he and our team were able to make shopping for your new Sienna a smooth and stress-free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 06, 2023

I was replacing an old RAV for a new one, the transaction was smooth, Frankie kept me updated throughout the cars journey to me, thanks for helping me understand the new electronics !! More

by gabrielle.filiatreault
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Heritage Toyota responded

Gabrielle, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to upgrade your RAV4, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 06, 2023

I purchased a used truck site unseen. Because I was in California, James was my eyes. He looked over the truck for me in detail, sent detailed photos and videos of the truck, truck option More

by Rod2131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Boyd
Report | Print
Jun 06, 2023 -

Heritage Toyota responded

Rod, Thank you for taking the time to share your feedback, and for choosing Heritage Toyota! We are so glad to hear that you enjoyed working with James to shop for your new Toyota, and that he was able to help make your cross-country purchase process a smooth one. While we are sorry that we won't see you for your regular maintenance, please feel free to let us know if you have any questions in the future, Safe travels back home, and enjoy your new Toyota!

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