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Herlong Ford

Edgefield, SC

4.6
942 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
Contact Dealership

775 Augusta Rd

Edgefield, SC

29824

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Showing 942 reviews

January 06, 2022

fast, efficient, extremely kind, very friendly, accommodating, fair pricing, good trade-in prices, felt like family. More

by jordantwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : others without classification, Wes Herlong
Jan 06, 2022 -

jordantwood responded

everyone over there is as sweet as pie esspecially Jackie Mack😉

January 03, 2022

Service center did what was asked of them, but the problem is still a problem More

by JDH432
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cj Messer
Jan 17, 2022 -

Herlong Ford responded

Hi. We regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. Please give us a call at (803) 637-3151 and we will do our best to make this better. We hope to hear from you soon.

January 03, 2022

Great people. Nice cleaner store. People there try to make you feel welcome and comfortable. Everyone I dealt with was great. More

by EBPOU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rushton
Jan 17, 2022 -

Herlong Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 31, 2021

I have never had a more pleasant experience, at Herlong Ford everyone treats you like you matter. Even after a sale their customer service is excellent. Herlong Ford is a pace setter and everyone else shou More

by TCOOKSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Queen, ALLAN HATCHER
Jan 17, 2022 -

Herlong Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 30, 2021

Such an easy buying experience! Jackie Mack was great throughout the entire process. I drove 150 miles to do business with these good folks and would do so again! More

by JoeyH44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Herlong Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 30, 2021

Clean and courteous and very nice. Very efficient and stayed late to wait on us. The price on our vehicle was just right More

by PSTONE657
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Kneece, Wes Herlong
Jan 17, 2022 -

Herlong Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 27, 2021

Awesome service from people who really care about customers needs. Friendly and respectful employees work at Herlong. More

by PMDAVIS1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2021

My buying experience at Herlong Ford was great! Shelby helped me from start to finish. More

by amelmo225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Queen
December 23, 2021

If I had to go back to work, I would definitely want to work for Herlong. More

by bwzust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Bought this truck back in April and it needed a seat cover. They finally got that in around August and got it fixed. The. They washed my truck and broke my antenna off and they were supposed to order th More

by WYATTKINARD2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wes Herlong, TJ OWENS
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