Back

Herlong Ford

Edgefield, SC

4.5
911 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
Contact Dealership

775 Augusta Rd

Edgefield, SC

29824

Directions

By Type

Showing 911 reviews

August 14, 2021

If I could leave 0 stars I would. When I bought my car If I could leave 0 stars I would. When I bought my car and they told me they would fix the tires after I bought it. I’ve taken the car there at least More

by TRENTBCOCKRELL
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Apr 10, 2021 -

Herlong Ford responded

Hi, thank you so much for your positive comments about Herlong Ford, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2021

Wes and his team are fantastic!!! We will always use Herlong. This is our second vehicle, and once again they did not disappoint. Five star rating for sure! More

by TYLERLJONES82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Herlong Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Herlong Ford, Inc.! We hope to be of service to you again! Take care!

August 07, 2021

Was very satisfied they took care of my vehicle in a timely manner and answered my questions . also pull vehicle back in and changed air preasure in tires that I wanted in them. More

by HARVEYTAL1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Rushton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALLAN HATCHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yalonda Daniel
Aug 19, 2021 -

Herlong Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 03, 2021

It's a great place to buy a vehicle! Mr Fred helps above and beyond to get you in a vehicle. Everyone is so nice and will help in any way. Will only buy here from now on! More

by TIMSPAINTING109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Herlong Ford responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 31, 2021

Alan Hatcher the new service manager did an excellent job of fixing a problem that should have been fixed two years ago. He is a great improvement to staff. More

by GCTHORNTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALLAN HATCHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yalonda Daniel
Aug 19, 2021 -

Herlong Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 27, 2021

I have been doing business with this dealership for almost 8 years. They are the only dealership I trust with my vehicles. They always do a great job. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALLAN HATCHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yalonda Daniel
July 27, 2021

Easy process. Upfront pricing. Cordial staff. Made my shopping experience pleasant and accommodating. They happened to have the vehicle I was looking for, but went above and beyond to satisfy me. More

by JESSE44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEVIN HARVILLE
July 27, 2021

It seems that every time I went to have my vehicle serviced there was some things going on and They could not perform my latest recall and More

by NEWFUTUREGRANITE
Recommend Dealer
No
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yalonda Daniel
Aug 13, 2021 -

Herlong Ford responded

Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you if we still can. Please give us a call at (803) 637-3151 and we will do our best to make this better. We hope to hear from you soon.

July 20, 2021

Great staff 25555555555 ttt ttt ttt tt. Yyyy y y y you yyy yy yyy ttt t ttt. Tt ttt t t t ttt t tt More

by GSTHORNTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Herlong Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 20, 2021

Herlong is a no-nonsense dealer. They give you the price they feel is fair up front and don't add extra crap to the paperwork afterwards. Best of all, the same smiles are still present even after you've sig More

by aross89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Stevens, TJ OWENS
Jul 21, 2021 -

Herlong Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

...
24
...