Herlong Ford

Shelby Q. was great. Very helpful and friendly service members. Will continue to do business with this dealership in the future. members. Will continue to do business with this dealership in the future. More

Awesome dealership! Will was very helpful and informative to what was needed to be done to my truck. Very good service! to what was needed to be done to my truck. Very good service! More

Excellent customer service. Easy to work with from the original purchase to any service needed. original purchase to any service needed. More

Very disappointed in the experience my daughter had buying her first car from Herlong Ford. She bought a 2014 Dodge Durango with over 100,000 miles on it. She paid over the blue book value of the car, buying her first car from Herlong Ford. She bought a 2014 Dodge Durango with over 100,000 miles on it. She paid over the blue book value of the car, even if the car had been in good condition, which it was not. The tires were dry-rotted & mis-matched, the brakes were gone, and it leaked oil. One tire experienced a severe, dangerous, blowout shortly after purchase, which we kept to show the dealership if needed. Her inexperience cost her dearly in this exchange. After many phone calls & complaints, the offer to replace the tires at cost was given. The "cost" on the tires was slightly below what I could get them here at retail without driving to North Augusta from Columbia. She learned a very valuable life lesson here and I hope this review encourages other naive buyers to do their research on vehicles and have an independent mechanic check them out before committing. I feel like this exchange is what gives car dealerships the stereotypical bad image we see portrayed so often. More

Herlong Ford is a great place to buy your next car! Physically very clean and neat, and the staff was awesome. They all treated us like family. Cindy, Jackie, and Meryl were the sales and business e Physically very clean and neat, and the staff was awesome. They all treated us like family. Cindy, Jackie, and Meryl were the sales and business end of the deal. A great team to work with! And Richard is the walking, talking manual for any car you buy. He went over all the buttons, and dials, set up codes, etc. Saved me hours reading a manual! Thank you, Richard! More

It was a fantastic experience from start to finish Shelby Queen was terrific throughout the whole sale Shelby Queen was terrific throughout the whole sale More

Excellent customer service. Love the no hassle. Always helps you find exactly what you are looking for. Highly recommend if you’re in the market check them out. This was our 3rd purchase. helps you find exactly what you are looking for. Highly recommend if you’re in the market check them out. This was our 3rd purchase. More

I would reccomend Herlong Ford if you are looking for a new or used vehicle. The staff there was so friendly and when I go back for service, they are the same in service, as well as sales. They make me fee new or used vehicle. The staff there was so friendly and when I go back for service, they are the same in service, as well as sales. They make me feel comfortable and I feel like they value me as a customer. More

My experience was in service department. They fixed and made my car run better than ever. made my car run better than ever. More

Mr. Munns, Mr. White, & Ms. Wiseman all went the extra mile to make my visit a very pleasant one. Herlong Ford had the exact F-150 I have been looking for - for a long time. I really did not expect to l mile to make my visit a very pleasant one. Herlong Ford had the exact F-150 I have been looking for - for a long time. I really did not expect to leave there on my visit with a newer truck, but Mr. Munns & the rest of the staff made it possible. Ms. Wiseman made the financing quick & easy. And I especially appreciate Mr. White walking me through everything concerning Sirius XM radio, & everything else. Excellent staff! More