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Herlong Ford

Edgefield, SC

4.6
942 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 942 reviews

January 28, 2021

The service department did a great job repairing my vehicle. The parts took a while to come in, but once they were in, the repair took 1 day. My only complaint, they didn't reset my oil meter. More

by Jackie Doying
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Ashley, Bryan Bedenbaugh, Yalonda Daniel
Feb 02, 2021 -

Herlong Ford responded

Hello Jackie, we appreciate you taking the time to leave us this feedback. We will be sure to pass along your comments, as your satisfaction is of utmost importance. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

January 22, 2021

Excellent dealership with top notch sales associates and management! They gave us a great deal on our vehicle and made the experience easy and enjoyable! More

by CKCMOVING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 25, 2021 -

Herlong Ford responded

Hi there, thank you so much for your positive comments about Herlong Ford, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2021

Entire sales process was a breeze. Incredibly friendly and helpful staff. Thank you for making my experience so wonderful. Southern hospitality at it's best. More

by WILPAMAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Stevens
Jan 24, 2021 -

Herlong Ford responded

We understand that shopping for a car can be a difficult and stressful process, so we're glad to hear you had an easy buying experience with our team. If there is anything else we can do for you, please don't hesitate to reach out to us. We hope you have a fantastic day, and enjoy your new car!

January 20, 2021

Stephanie Bodie was the best sales person we have ever felt with!! Awesome service department and awesome customer service!! Very helpful! Thanks again Stephanie Bodie!! More

by Tonya H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bodie , Yalonda Daniel
Jan 21, 2021 -

Herlong Ford responded

Tonya, thank you for your kind review; we are happy to pass along your comments to Stephanie and the team here at Herlong Ford, Inc.! We hope you continue to choose us for all your vehicle needs! Take care!

January 19, 2021

It took a little longer than expected to repair but I guess it was pretty good. It took a couple of weeks to get appointment. More

by HREVIS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yalonda Daniel
Jan 21, 2021 -

Herlong Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We will be sure to pass along your comments to the team, as your satisfaction is of utmost importance. We hope to be of service to you again. Take care!

January 18, 2021

Professional. Sales agents and staff extremely helpful. Knowledgeable and caring. They are all about helping you find the vehicle that you want. The mechanic made me comfortable in explaining the vehicl More

by MILKNMYCOFFEE48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wiseman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Mims
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic very professional and helpful. I didn't get his name., Natalie Stevens
Jan 20, 2021 -

Herlong Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit! Safe travels!

January 15, 2021

Always a pleasure to have any experience at Herlong. We have 4 vehicles that are serviced there. Yalonda and Danielle greet me/us by our names!! Makes us feel like we are part of more than just bringing o More

by cthoosierma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh, Yalonda Daniel
Jan 19, 2021 -

Herlong Ford responded

Hi, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 13, 2021

Great experience and wonderful staff. Top notch customer service. Natalie Stevens was amazing to work with. I would definitely recommend to friends and family and they are well worth the drive. More

by dsgarris
Recommend Dealer
Yes
Employees Worked With
Other Employees : Natalie Stevens
Jan 14, 2021 -

Herlong Ford responded

Hi, thank you for leaving such a great review and high star rating. We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 13, 2021

Pleasantly surprised! I dealt with Kelsey, knowing she was somewhat a novice to the sales it was a nice experience. I purchased the vehicle just based on the pictures and the assurances from the staff. More

by asrc30643
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey Lee
Jan 14, 2021 -

Herlong Ford responded

Hello, our Staff works hard to go the extra-mile for our valued guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

January 11, 2021

My experience was great. I got to test drive the vehicle and the sales lady was super nice and personable. She offered me a tumbler and really made me feel comfortable. I did wait over an hour to talk to th More

by ADOMIYAH6157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kelsey Lee
Jan 13, 2021 -

Herlong Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Herlong Ford, Inc.! We hope to be of service to you again! Take care!

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