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Hollywood Chrysler Jeep

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.0
3,620 Reviews
Hollywood Chrysler Jeep stocks a great selection of both new and used vehicles for sale in Hollywood, FL. However, our reputation for selection and service has reached far beyond our home town and car shoppers from Fort Lauderdale, Miami, Coral Springs, Pembroke Pines and many other surrounding Florida areas turn to our dealership for all of their automotive needs! Our inventory ranges from all different styles and price points, so rest assured we have the perfect vehicle option for you! In fact, our dealership provides so much more than just a quality vehicle selection, we offer finance, repair and maintenance services in Hollywood, FL and for the surrounding areas as well. To add ease and convenience for any vehicle need, we encourage you to explore our website where we feature a lot of handy online tools that can save you time and money.
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2100 N State Road 7

Hollywood, FL

33021

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Showing 3,620 reviews

March 04, 2026

This particular employee is great, caring, efficient, she don’t procrastinate with service rendered. Love dealing with her. You must give her prints all the above. A promotion is honorable. More

by sabrinahudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caylie Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Mccallum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 04, 2026

Neyma took good care of us. She stayed in contact advising us of what was going on with the car including on her day off. More

by Carlos Garcia
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neyma Cuello
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March 03, 2026

Caylie is the best service advisor I have dealt with in the express lane. Always courteous and professional. She always tries her best to get your car completed in the fastest time. More

by NMAROUN
Recommend Dealer
Yes
Employees Worked With
Caylie Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caylie Salazar
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March 03, 2026

Took my vehicle in and was given a loner vehicle. My service took longer than expected but I had a "like" vehicle. Thank you Hollywood Chrysler Jeep. More

by keenanyachtgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Caldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 02, 2026

Terrible service, car was extremely dirty, dusty inside, crease on the buttons. Looks like the car was vandalized on the dealership More

by luiz3
Recommend Dealer
No
Employees Worked With
Neyma Cuello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neyma Cuello
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Mar 04, 2026 -

Hollywood Chrysler Jeep responded

Luiz. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Mar 04, 2026 -

luiz3 responded

They know exactly my case. I already contacted the customer service manager directly and sent pictures showing the terrible condition in which the car was delivered to me, and they simply don’t care at all. This is the worst place to take your car. My Grand Cherokee was at this dealer for 2 weeks for 5 recalls (it already had around 10 other recalls done in just 2 years), an oil change, and a defective heat pump replacement. According to the service adviser, all of this should have taken 5 days. Instead, it took 2 full weeks. Communication with the service adviser and anyone in the service department was extremely difficult. They barely reply to messages. Out of 20 phone calls, maybe one connects you to someone at the dealership. All the other calls are routed to a third-party call center that cannot transfer you to anyone at the service department. When I finally picked up the car, the condition was awful. It was completely dirty, dusty inside, and full of grease on the gearshift and start button. The interior looked neglected, almost like the car had been vandalized while at the dealership. This is not what you expect when you buy a $65,000 vehicle. This car has been extremely problematic and defective, with over 15 recalls and even a fire hazard. I will never get a Jeep again, and I will only return to this dealer to return the lease. Never again.

March 02, 2026

1) the complexity of having to get a rental and then come back for a loaner 2) did not communicate that the lady who does the loaners leaves at 4, so when I got there at 4:30, nobody else could help and I ha More

by stuart.teale
Recommend Dealer
No
Employees Worked With
Steve
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Mar 04, 2026 -

Hollywood Chrysler Jeep responded

Stuart. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 02, 2026

Very Happy with the service that was provided to me by the collision department. Great job More

by JOSEQUIJADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anaisis Francos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Carrion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 02, 2026

I experienced a problem with my service advisor, Steven Ruth. I wanted to know the reason the vehicle engine light was on. He would tell me everything about the car rather than the reason I brought my vehi More

by dlaurent5050
Recommend Dealer
Yes
Employees Worked With
Allison Gilliland
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March 02, 2026

My experience with Steven Ruth was actually an average rating (3). He needs more training on how to deal with customers. Steven ended with a 5 because when asked who I worked with I put both names. I didn More

by dlaurent5050
Recommend Dealer
Yes
Employees Worked With
Steve Ruth and Allison Gilliland
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March 01, 2026

Horrible customer service. Poor communication. They do not answer phones. I was on hold for 30 minutes and then transferred to an answering service because no one would answer More

by Scott-
Recommend Dealer
No
Employees Worked With
Steve
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Mar 04, 2026 -

Hollywood Chrysler Jeep responded

Scott. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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