Honda Universe

No pressure and one of the most pleasant experiences of buying a new car. Explained all the features of the car to our satisfaction. Dealership did not initially have the car in stock but called one day buying a new car. Explained all the features of the car to our satisfaction. Dealership did not initially have the car in stock but called one day prior to delivery. Paul Dugan was prompt in getting back to us unlike our experience with other sales personnel. He was personal and knowledgeable about the entire experience. He gave us his personal cell number to make contacting him easier. The cashier was also personal and efficient making the process as easy as possible. More

On top of their game at all times striving to satisfy their customers. Friendly and accommodating atmosphere. Extreme knowledge of the vehicles on site. Service department is knowledgeable and accommodat their customers. Friendly and accommodating atmosphere. Extreme knowledge of the vehicles on site. Service department is knowledgeable and accommodating More

The service was exceptional and Nick Salerno went above and beyond to meet my needs. Very pleasant and forthcoming, I just received a nice tin of Cheryl's cookies as appreciation. Thank you once again for and beyond to meet my needs. Very pleasant and forthcoming, I just received a nice tin of Cheryl's cookies as appreciation. Thank you once again for a great purchasing experience. More

Amazing customer service and help! Nick and Danny were wonderful to deal wit! Amazing customer service and help! Dealer you can trust! We will continue to recommend Honda Universe! Th Nick and Danny were wonderful to deal wit! Amazing customer service and help! Dealer you can trust! We will continue to recommend Honda Universe! Thank you for always taking good care of us! More

Excellent Experience Absolutely great experience. Everyone we dealt with treated us with utmost importance and showed great patience while I contemplated making the best Absolutely great experience. Everyone we dealt with treated us with utmost importance and showed great patience while I contemplated making the best choice for myself. Would highly recommend using this dealership to anyone in the area looking to buy/lease a new car. Great knowledge mannerisms and personality. More

New Vehicle 2020 Honda Accord Sport Very pleasant experience, knowledgeable sales people, very professional and courteous this ia the second car I bought from Honda Universe and Im very Very pleasant experience, knowledgeable sales people, very professional and courteous this ia the second car I bought from Honda Universe and Im very happy with my cars and your staff. More

The worst experience ever./La peor experiencia! My husband and I went for a new CR-V LX, at the end of the business Saturday 8:30 pm they were going to give us a car that had a damage in the back. I My husband and I went for a new CR-V LX, at the end of the business Saturday 8:30 pm they were going to give us a car that had a damage in the back. If it wasn't because we checked it well, we would have gotten out of there with a damaged car. With the documents already signed and everything, we were told to return on Monday to sign and pick up another vehicle that they promised in replacement of the one that had the damage. My husband called in the morning to confirm that we would go at 1 pm as soon as I left my job and was told that was fine.  But what a surprise! On our way to the dealer we received a phone call from Mr. Nike, a manager that we didn't know before to let us know that the car had been sold and that they could only give us another one in a color that was not what we negotiated. From the beginning to the end, pure dwarf because the price was raised much more than what was spoken on Friday. But after 5 hours of dealing with that, one ends by saying yes at the price. Watch out. NOTHING HONEST. Mr. Nike, you know that this is a lack of respect and honesty, having a signed contract and selling the same car to someone else. Mi esposo y yo fuimos por un CR-V LX nuevo, al final del negocio sabado 8:30 pm ellos nos hiban a dar un carro que tenia un dano en la parte de atras. Si no es porque lo revisamos bien, hubieramos salido de alli con un carro danado. Con los documentos ya firmados y todo, se nos dijo que regresaramos el lunes para firmar y recoger otro vehiculo que prometieron en reemplazo del que tenia el dano. Mi esposo llamo en la manana para confirmar que iriamos a la 1 pm tan pronto yo saliera de mi trabajo y le fue dicho que eso estaba bien. Pero vaya sorpresa! en nuestro camino al deler recibimos una llamada telefonica de Sr. Nike, un manager que no conocimos antes a dejarnos saber que el carro habia sido vendido y que solo nos podian dar otro en un color que no era lo que nosostros negociamos. Desde el principio y hasta el final, puro engano pues el precio fue elevado muchisimo mas de lo que se hablo el Vierne. Pero despues de 5 horas de lidiar con eso, termina uno diciendo si al precio. Cuidado. NADA HONESTOS. Senor Nike, usted sabe que eso es falta de repeto y honestidad, tener un contrato firmado y vender el mismo carro a otra persona. More

Trust this dealer. We just bought our 10th vehicle for our family since 1991. Honda has always been superior with their vehicle. Service has always been outstanding, so we keep coming back! Thank you John our family since 1991. Honda has always been superior with their vehicle. Service has always been outstanding, so we keep coming back! Thank you John McGraw for always taking care of us and making sure we’re happy. More

Excellent service. From the time we went into showroom and met with our sales consultant, Kevin Ridgley, till the time we drove away; we were treated awesome. So professional yet personable. We sat and and met with our sales consultant, Kevin Ridgley, till the time we drove away; we were treated awesome. So professional yet personable. We sat and gave our concerns about trading in and a new car or suv. Kevin helped make that decision. Couldn’t be more happier and pleased. Thank you More