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Honda Universe
Lakewood Township, NJ
1,862 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,862 reviews
July 22, 2020
Great Experience and would come back again! We purchased our new Honda CR-V from Honda Universe. John McGraw was very instrumental in our decision to shop at Honda Universe. We were very pleas We purchased our new Honda CR-V from Honda Universe. John McGraw was very instrumental in our decision to shop at Honda Universe. We were very pleased with the experience and the knowledge of the sales team. We would definitely recommend Honda Universe to our friends and family and in fact we have! More
by maryt2020
July 20, 2020
Trust this dealer and our salesman Neil! We have purchased several vehicles from Honda Universe over the years. We keep going back again and again. The cars and service have always exceeded our expe purchased several vehicles from Honda Universe over the years. We keep going back again and again. The cars and service have always exceeded our expectations. Top notch professionals that have always treated us with sincere respect. I want to also give credit to John McGraw for going above and beyond to make us happy! Rob & Lorraine H. More
by RobandLorHubb
Employees Worked With
July 19, 2020
As soon as we walked in we felt like family!Everyone was As soon as we walked in we felt like family! Everyone was so very nice and professional!!! We got a great deal on my Honda Civic touring!!! Thank you As soon as we walked in we felt like family! Everyone was so very nice and professional!!! We got a great deal on my Honda Civic touring!!! Thank you Honda universe! More
by Roberto Rivera
July 18, 2020
Wonderful Customer Service I had an issue with one of the key fobs on my vehicle. I was sent to speak with John McGraw. He was very courteous and extremely efficient in getting I had an issue with one of the key fobs on my vehicle. I was sent to speak with John McGraw. He was very courteous and extremely efficient in getting my problem solved. Awesome employee!! More
by joanmarie63
Employees Worked With
July 15, 2020
Good Experience Bought a car from John McGraw at Honda Universe in Lakewood, NJ. John was knowledgeable and friendly. I definitely recommend visiting him before you b Bought a car from John McGraw at Honda Universe in Lakewood, NJ. John was knowledgeable and friendly. I definitely recommend visiting him before you buy your next car. More
by kplove
Employees Worked With
July 15, 2020
Great Service John McGraw has been a pleasure to work with. I leased my car almost a year and a half ago and John has stayed in contact with me and worked aroun John McGraw has been a pleasure to work with. I leased my car almost a year and a half ago and John has stayed in contact with me and worked around my schedule when I needed service I be will purchasing another car from Honda Universe soon strictly because of the service I received from John. Thank you so much for your help!!! More
by louism98
Employees Worked With
July 13, 2020
Buying a car is very nerve racking but the people at Honda Universe create the perfect stress-free environment. With the help of John McGraw and Neil, I was able to pick out and buy my first car. Thanks Honda Universe create the perfect stress-free environment. With the help of John McGraw and Neil, I was able to pick out and buy my first car. Thanks guys! More
by Will Hart
June 15, 2020
No pressure and one of the most pleasant experiences of buying a new car. Explained all the features of the car to our satisfaction. Dealership did not initially have the car in stock but called one day buying a new car. Explained all the features of the car to our satisfaction. Dealership did not initially have the car in stock but called one day prior to delivery. Paul Dugan was prompt in getting back to us unlike our experience with other sales personnel. He was personal and knowledgeable about the entire experience. He gave us his personal cell number to make contacting him easier. The cashier was also personal and efficient making the process as easy as possible. More
by cathyeickhorst
Employees Worked With
Paul Dugan
May 14, 2020
On top of their game at all times striving to satisfy their customers. Friendly and accommodating atmosphere. Extreme knowledge of the vehicles on site. Service department is knowledgeable and accommodat their customers. Friendly and accommodating atmosphere. Extreme knowledge of the vehicles on site. Service department is knowledgeable and accommodating More
by Mchl10
May 13, 2020
The service was exceptional and Nick Salerno went above and beyond to meet my needs. Very pleasant and forthcoming, I just received a nice tin of Cheryl's cookies as appreciation. Thank you once again for and beyond to meet my needs. Very pleasant and forthcoming, I just received a nice tin of Cheryl's cookies as appreciation. Thank you once again for a great purchasing experience. More
by lauren.pardee
