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Honda Universe

Lakewood Township, NJ

4.8
1,866 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,866 reviews

June 28, 2019

John McGraw is so helpful! John McGraw assisted me in buying a brand new 2019 Honda Insight. It was the most stress free car buying experience i have ever had. My best friends f More

by shaylarudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Honda Universe responded

Thanks for the great five star review! It's awesome to hear that John McGraw was so helpful and he was able to assist you with buying a brand new 2019 Honda Insight. It's wonderful to know that he provided you with all the features you wanted and you're willing to recommend him so highly. Thank you for choosing Honda Universe!

June 27, 2019

Another Wonderful Experience!! We purchased a used 2018 Honda Accord from Honda Universe last week for our youngest son. Over the past 15 - 20 years we have purchased about 8 new c More

by TFPetersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Honda Universe responded

Thanks for the terrific five star review. It's wonderful to hear that John McGraw and Steve Umoru were so helpful. Thanks for recommending them and thank you for choosing Honda Universe!

June 26, 2019

Was simple quick and fair. I went in to buy a car and the people here made it simple and easy. Would recommend anyone to come here to purchase a vehicle. I give it 5 stars all t More

by Frank Robie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Honda Universe responded

Hi Frank, thanks for your feedback. We're very glad to know that our team provided you with a five star experience! Thank you for choosing Honda Universe!

June 13, 2019

Excellent place to buy Very easy going and smooth process. Yvette was professional and knowledgeable in answering any questions. Very friendly team members here to make your More

by natey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates, James Frederick
Jun 14, 2019 -

Honda Universe responded

Thank you for the great five star review. It's wonderful to hear that Yvette was professional and she was able to answer all of your questions. Thanks too for the compliments for our team and we'll look forward to helping you with any future needs.

June 05, 2019

EXCELLENT SERVICE Yvette Rivera and Nick Salerno were courteous and very helpful. Made us feel right at home , We were very happy and pleased. Will use them again, E More

by VP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera Coates FIVES STARS
Jun 05, 2019 -

Honda Universe responded

Thanks for the terrific five star review. It's wonderful to hear that Yvette Rivera and Nick Salerno were courteous and very helpful. We also enjoy knowing that they made you feel right at home. Thank you for choosing Honda Universe and we'll look forward to providing you with excellent service again!

June 04, 2019

Great experience buying a car from Karlos! We received excellent service! Starting with our salesperson Karlos. He's the reason we came back.We would surely recommend him to all of our friends, More

by curlybob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karlos Merrick, Ozzy Rosa
Jun 04, 2019 -

Honda Universe responded

Thanks for the great five star review! It's awesome to hear that Karlos and Ozzy were so helpful and excellent to deal with. We will look forward to seeing you again and thank you for choosing Honda Universe!

June 01, 2019

Mi Experiencia en Honda Universe Mi experiencia fue genial. Ellos fueron paitient con nosotros. Yo no recomendaria ningun otro distribuidor que ellos. Jose fue genial,hizo mas de lo q More

by Dguerra3247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Rosa
Jun 02, 2019 -

Honda Universe responded

Gracias por tus comentarios. Nos complace saber que José fue muy servicial y le brindó un excelente servicio al cliente. También disfrutamos al escuchar que estás dispuesto a recomendarlo tanto. ¡Gracias por elegir Honda Universe!

June 01, 2019

Great car buying experience The smoothest car buying experience I’ve had. Jack and Jose were professional, knowledgeable, and very easy to deal with. I will recommend them to my More

by jennyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Shafto
Jun 02, 2019 -

Honda Universe responded

Hello Jenny, thanks for the terrific five star review. It's wonderful to hear that Jack and Jose made everything easy. Thanks for recommending us and thank you for choosing Honda Universe!

May 31, 2019

Extremely pleased ppl Jose did an amazing job he was very personable and he did his best to get me exactly what I wanted and provided me and my family with a great honda ci More

by Amk123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2019 -

Honda Universe responded

Thanks for your awesome five star review. It's wonderful to hear that Jose was so helpful, and personable, and thank you for recommending us to others too!

May 31, 2019

Great Store, Great Experience When I walked into Honda Universe I was not expecting to buy a car, but with the help of a friendly, amazing, caring staff I bought a beautiful new Ho More

by Ajm1399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Shafto was , Al Cunha
Jun 02, 2019 -

Honda Universe responded

Thank you for the thoughtful five star review. It's wonderful to know that Jack Shafto and Al Cunha were amazing! Thank you for choosing Honda Universe, and we will look forward to helping you again with any future needs.

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