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Honda Universe

Lakewood Township, NJ

4.8
1,866 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,866 reviews

May 31, 2019

Great staff! Jose and Dario were friendly and provided an awesome buying experience. Overall the vibe was great and felt comfortable throughout the process. Would More

by Cardroid12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario
Jun 02, 2019 -

Honda Universe responded

Thanks for the great review. It's awesome to hear that Jose and Dario were so friendly and provided you with a great car buying process too. We will look forward to helping you again and thank you for choosing Honda Universe!

May 31, 2019

So greaful for the help Jose and Sammy were amazing. They took the time To help us get approved. My family and I are very thankful for everything they did. When something did More

by Beatrice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Rosa, Onofrio Altizio
Jun 02, 2019 -

Honda Universe responded

Hi Beatrice, thank you for the thoughtful five star review. It's wonderful to know that Jose and Sammy were amazing and helpful. It's great to hear that you were pleased with everything. Thanks and we will look forward to seeing you again.

May 31, 2019

Quick, Easy and I wasn’t robber. Mr. Shafto was a very professional young man who help me and my fiance get a new car for her. Fresh out of college we dont have a whole lot of money a More

by lutzyputzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Shafto
Jun 02, 2019 -

Honda Universe responded

Thanks for the terrific five star review. It's wonderful to hear that Mr. Shafto made everything easy. Congrats and thank you for choosing Honda Universe!

May 31, 2019

Great Service from Jack Jack was a great salesman. He made me feel at ease and comfortable with the car buying process. He and his mangers made the process simple. More

by bhuskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Shafto
Jun 02, 2019 -

Honda Universe responded

Thanks for your feedback. We're very glad to know that Jack was so helpful and he made you feel at ease during your car buying process. Thank you for choosing Honda Universe!

May 31, 2019

An amazing car dealership experience! Honda Universe has helped both my mom and my dad get new Hondas ( a new Civic and a new Accord). Christina Barrett literally was a miracle worker the More

by carlyr171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Barrett
Jun 02, 2019 -

Honda Universe responded

Thanks for the great review. It's awesome to hear that Christina Barrett and Rahsaan were so helpful. Thanks you for all of the kind remarks and we will look forward to helping you again with any future needs.

May 31, 2019

Great experience :) I was unsure about whether or not I wanted to purchase, and Jack helped me through the process without pressuring me. Best dealership experience I’ve More

by Tara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Shafto
Jun 02, 2019 -

Honda Universe responded

Hi Tara, thanks for leaving us such a great review. It's wonderful to know that Jack was so helpful and thank you for choosing Honda Universe!

May 27, 2019

Positive Experience "Times Three" at Honda Universe My daughter leased both of her Hondas at Honda Universe--first she got an SUV, then recently a van. I was with her both times, and both of those tim More

by GrannyH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the other fellow's name, sorry.
May 27, 2019 -

Honda Universe responded

Thanks for the terrific five star review. It's wonderful to hear that John McGraw made everything easy for your daughter. It's also great to know that she's leased two cars from us! Thanks and we'll look forward to seeing her again.

May 22, 2019

Excellent customer service experience My experience was excellent. John McGraw is friendly and his customer service is over the top. He always puts the customer first. My hats off to you, More

by Spage22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Honda Universe responded

Thanks for the terrific five star review. It's wonderful to hear that John McGraw was so friendly and provided you with excellent customer service! We appreciate your kind words and thank you for choosing Honda Universe!

May 22, 2019

Excellent X 10 !!! I drove 70 miles to shop and test drive but end of getting one on spot. Must try to find out why I did. Neil and John and Ozzy are jewel to dealership More

by Sun21076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Rosa
May 23, 2019 -

Honda Universe responded

Thanks for the great review. It's awesome to hear that Neil, John and Ozzy were so helpful and they provided you with an easy process. Thanks for recommending us, and thank you for choosing Honda Universe!

May 21, 2019

Neil Goldstein was great I knew what I was looking for, and Neil helped me to achieve that. Paid attention to what I was saying, explained and set up controls. making it easie More

by New Honda CRV
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Rosa
May 22, 2019 -

Honda Universe responded

Thank you for the thoughtful five star review. It's wonderful to know that Neil was able to help you and we will look forward to seeing you again.

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