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Honda Universe

Lakewood Township, NJ

4.8
1,866 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,866 reviews

May 19, 2019

Good attention paid to details Neil was very pleasant to work with. He communicated well and paid attention to details. I would highly recommend Neil to anyone looking to buy or l More

by wafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2019 -

Honda Universe responded

Thanks for the great review. We're very glad to know that Neil was so helpful and provided you with excellent customer service. We also enjoy hearing that you're willing to recommend him so highly. Thank you for choosing Honda Universe!

May 16, 2019

Neil Goldstein was awesome! I am picky. I wanted my civic hatch in blue. Managers tried to talk me into the silver on lot. Neil got me EXACTLY what I wanted 4 days later at the s More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Rosa
May 16, 2019 -

Honda Universe responded

Thanks for the great review. It's awesome to hear that Neil was so helpful and able to provide you with exactly what you wanted. We will look forward to helping again with any future needs, and thank you for choosing Honda Universe!

May 14, 2019

CR-V is mine! Kyle was very attentive and had everything together very quickly. Would refer him to all my family and friends! Ozzy and James listened to me and work More

by Only Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Crawley, James Frederick, Ozzy Rosa
May 14, 2019 -

Honda Universe responded

Thanks for the terrific five star review. It's wonderful to hear that our team made everything easy. Congrats and thank you for choosing Honda Universe!

May 02, 2019

Love Honda Steve Umoru is the guy you want to see if you're looking for a car! I was so nervous and indecisive about buying a car. Steve was so professional and More

by SamanthaL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Honda Universe responded

Hello Samantha, thanks for your feedback. We're very glad to know that Steve Umoru is so helpful and provided you with excellent customer service. We also enjoy hearing that you're willing to recommend him so highly. Thank you for choosing Honda Universe!

May 02, 2019

Made my husband and I feel like he truly cared. Nick Salerno and Joel were very good to us when we arrived since we were just really checking to see if the numbers would work for us. Joel was very h More

by Mommy6908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel and Osvaldo Rosa.
May 03, 2019 -

Honda Universe responded

Thanks for the great review. It's awesome to hear that Nick Salerno and Joel were so helpful and it's also nice to know that Osvaldo Rosa provided you with great assistance too. We will look forward to helping you again and thank you for choosing Honda Universe!

May 02, 2019

Very helpful The purchasing process was easy. I knew the vehicle that I wanted and they had it in stock. There was no pressure to purchase and all were pleasant t More

by Hatchback
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Honda Universe responded

Thanks for the terrific five star review. It's wonderful to hear that our team made your car purchase easy! Congrats and thank you for choosing Honda Universe!

April 30, 2019

Great experience 2017 Ridgeline lease was expiring, Visited Neil at Honda Universe. Got me an excellent deal on a new lease for a 2019 Ridgeline. No hassle... Very, More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Rosa
Apr 30, 2019 -

Honda Universe responded

Hi Mike, thank you for the thoughtful five star review. It's wonderful to know that Neil was able to help you with leasing a 2019 Ridgeline. Thank you for choosing Honda Universe, and we will look forward to helping you again with any future needs.

April 30, 2019

excellent experience We had a great experience dealing with the whole team at Honda Universe Coming in with some credit issues, we needed help and patience to get us into More

by barnettsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin from custom service, Ozzy Rosa, Michelle Dalton
Apr 30, 2019 -

Honda Universe responded

Thanks for your awesome five star review. It's wonderful to hear that Michelle, Nick and Ozzy were so helpful and you appreciated how accommodating they were! Thank you for choosing Honda Universe, and we will look seeing you again!

April 22, 2019

Great experience Steve Umoru is a great salesman.He was helpful and extremely knowledgeable. All staff were friendly and accommodating. No pressure and patient explain More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Honda Universe responded

Hello Erin, thanks for the great review. It's awesome to hear that Steve Umoru was very helpful and extremely knowledgeable. We will look forward to helping again when you're ready to purchase. Thank you for choosing Honda Universe!

March 31, 2019

All questions answered John was able to answer all our questions regarding leasing a car, it was our first time. He broke down all the options and made it easy for us to dec More

by MegArcilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2019 -

Honda Universe responded

Hello Meg, thanks for the terrific five star review. It's wonderful to hear that John was able to answer all of your questions and make leasing a car for the first time easy. Congrats and thank you for choosing Honda Universe!

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