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Honda Universe

Lakewood Township, NJ

4.8
1,854 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,854 reviews

January 15, 2019

New Car Carmine Buono was the sales representation. He was helpful, knowledgeable and patient. The “process” was painless. I would recommend Honda Universe. T More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Jan 16, 2019 -

Honda Universe responded

Hi Lynn, thank you for sharing your five-star review with us. It is a pleasure to know that Carmine was able to make your experience painless and we appreciate your comments so much.

January 09, 2019

Great experience Excellent knowledgeable staff Timely repairs very accommodating Tom was very helpful the loaner car gave me an excellent opportunity to try out a More

by CarolC296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 10, 2019 -

Honda Universe responded

Hello Carol, thank you for sharing your five-star review with us. It is a pleasure to know that Tom was able to provide you with such excellent assistance and we will look forward to seeing you again!

January 08, 2019

Thanks to Carmine Buono and Ozzy Rosa! We suddenly needed to replace a Honda Ridgeline that we liked very much with another (used) Honda Ridgeline. Honda Universe had a lightly used Honda R More

by rpstjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ozzy Rosa, Carmine Buono
Jan 08, 2019 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Carmine and Ozzy made your car buying experience great. Thanks for choosing Honda Universe, and we hope to see you again soon!

January 05, 2019

No hassle Carmine was excellent to work with.He was polite and respectful of our time and budget and did everything he could to make buying a car non stressful. More

by Turnerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ozzy Rosa, Carmine Buono
Jan 06, 2019 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Carmine made your car buying experience great. Thanks for choosing Honda Universe, and we hope to see you again soon!

January 04, 2019

One of the best car dealers !!! Carmine was an amazing help, helping me find the best car for me. He is one of the best car dealers that we went to and me and my father highly recomm More

by Elian0306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Jan 04, 2019 -

Honda Universe responded

Hello Elian, thank you for your review and for the five-star rating. We're happy to hear that Carmine was able to help you and thanks for choosing Honda Universe, and we hope to see you again soon!

January 03, 2019

End of year purchase Expected mega pressure, instead encountered a salesman who wanted to work with us to put us in the car we wanted to buy not the car they wanted to sel More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Cubero
Jan 03, 2019 -

Honda Universe responded

Hello Trish, thank you for taking the time to share your review with us. It is a pleasure to know that our team went above and beyond to provide you with such excellent assistance and we hope to see you again!

January 02, 2019

Honesty and Integrity I drove 2.5 hours to go with my best friend in hopes she could get a new car, we had a gone to another dealer and had a quote from them. Christine Bar More

by Geargal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Barrett, Cynthia Cubero
Jan 03, 2019 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Christine made your friend's car buying experience great. We appreciate the support for Honda Universe, and we hope to see you again!

January 02, 2019

happy ending Carmine worked hard to get the vehicle at the price that worked for me. He accommodated my schedule and even came in early to help me, much appreciate More

by happy ending
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Jan 03, 2019 -

Honda Universe responded

Thank you for sharing your five-star review with us. It is a pleasure to know that Carmine was able to provide you with such excellent assistance!

January 01, 2019

Happy New Year Steve was very friendly and helpful.He took the time to show us all the features that came with our new car.He even helped with pairing my phone to th More

by seniorlady18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Steve made your car buying experience great. Thanks for choosing Honda Universe, and we hope to see you again soon!

December 31, 2018

Great experience purchasing my first new car I went on facebook one day, and had been looking for a bunch of weeks for the perfect car. The Honda CRV appeared that was at Honda Universe in Lakewo More

by john the awesome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Jan 01, 2019 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Carmine made your car buying experience great. Thanks for choosing Honda Universe, and we hope to see you again soon!

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