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Honda Universe

Lakewood Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,855 reviews

April 28, 2024

In the past I purchased my vehicles from private sellers. This was my first time using a dealership. Both Sue S and Nick S were very accommodating in helping us purchase our Honda Passport. They honored the More

by ianlees12398
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Honda Universe responded

Thank you for sharing your experience! We're thrilled to have been a part of your transition from private sellers to dealership purchases. It's wonderful to hear that Sue S and Nick S provided such accommodating assistance and honored the price you found on True Military. We're glad we could ensure you were well taken care of throughout the process. Your recommendation means a lot to us, and we appreciate your trust in our team. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

April 26, 2024

fast service, and very kind staff! made the process very simple and easy! highly recommend! More

by lola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Reeves, Michael Bendar
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Apr 26, 2024 -

Honda Universe responded

Thanks for the feedback! We're thrilled you had a positive experience with our fast service and kind staff. Making things simple and easy is our goal, and we're glad we could deliver. Your recommendation means a lot! If you need anything else or have questions, feel free to reach out. Thanks for choosing us!

April 26, 2024

They need to have more professionalism with the customer when offering a vehicle, that is, they must offer it in optimal conditions and not want to sell by leaving the vehicle with a customer no matter how More

by ROBERT_SSANCHEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Hanily
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael ( Mike).
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Apr 26, 2024 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

April 25, 2024

best priced, fast service, no hassle. They are looking to make their customers happy, would very much recommend! More

by happy customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Honda Universe responded

Thank you for your glowing review! We're thrilled to hear that you found our pricing competitive, service fast, and experience hassle-free. Making our customers happy is our top priority, and we're delighted to have met your expectations. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out.

April 20, 2024

Friendly and straight shooters. Yvette went over and above our past experiences with other dealerships. Will do business with them again. More

by AWEMEGAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates
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Apr 24, 2024 -

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that Yvette was so helpful and we appreciate your business.

April 18, 2024

Fabulous dealership ! Rashan and Stephen are simply superb !! Nothing but positive things to say about them . More

by DEBG33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Delpizzo
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Apr 19, 2024 -

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that Rashan and Stephen were so helpful and we appreciate your business.

April 15, 2024

Neil Goldstein has been a tremendous help and always goes above and beyond to make sure everything is smooth as possible. Thanks for all you do! More

by AKILZROSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Honda Universe responded

Neil Goldstein is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

April 14, 2024

Very good experience. Brandon was great showing us the vehicle and all the options.I would highly recommend this dealership. More

by GFICKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Apr 16, 2024 -

Honda Universe responded

Thank you so much for the review. We are very glad to hear that Brandon was so helpful and you had such a positive experience at our dealership!

April 14, 2024

The manager are good person help me easy I want said thanks again this is my second car here thanks More

by Resg23chapin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond
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Apr 16, 2024 -

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was so helpful and we appreciate your repeat business.

April 12, 2024

I have and had Hondas since 1979 which I purchased from this dealer, and their previous honda store. I am very happy Universe.Honda More

by SAGEGOLD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Delpizzo
Report | Print
Apr 13, 2024 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experiences at our dealership!

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