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Honda Universe

Lakewood Township, NJ

4.8
1,684 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,684 reviews

June 29, 2022

My sales man always does his best to make his customers happy. Thank you Danny Patel More

by SILVIACRUZ99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 30, 2022 -

Honda Universe responded

Thanks for sharing your kind remarks for Danny Patel. We're glad to know that you're happy with everything!

June 29, 2022

Honda universe Does a great job hiring an informative and polite staff. It’s always a pleasant experience More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Honda Universe responded

Thanks for sharing your kind remarks. It's such a pleasure to know that our team is impressive and you had a pleasant experience as well.

June 29, 2022

John McGraw assisted in our lease and it was easy and he is very professional. Thank you John More

by Jack
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Honda Universe responded

It's a pleasure to hear that John McGraw was very helpful to you. Thanks!

June 29, 2022

Best cat I ever bought! Amazing service! Thank you John McGraw! Definitely recommend to anyone! More

by RobandLorHubb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McGraw
Jun 30, 2022 -

Honda Universe responded

We're glad to know that John McGraw was so helpful and you're willing to recommend him as well. Thanks!

June 27, 2022

John Mcgraw was so helpful in leasing a car for me. I would recommend him to everyone looking for a car. More

by k2p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Honda Universe responded

Thanks for telling us that John McGraw was so helpful with your car lease. We really appreciate your feedback!

June 27, 2022

I always recommend Honda Universe. To sum up my satisfaction with Honda Universe as a whole, it meets and exceeds all the criteria that Google lists on finding a trustworthy dealershi More

by GrannyH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, Scott, Diane
Jun 28, 2022 -

Honda Universe responded

It's wonderful to hear that our team is so helpful. We also enjoy knowing that John McGraw and Neil Goldstein were really great and you're pleased with everything. Thank you!

June 25, 2022

Not once have I had a bad experience with this dealership. Everything always comes out to satisfaction. Thank you Honda Universe. More

by MATTHEWHURLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Cunha
Jun 26, 2022 -

Honda Universe responded

Thank you for sharing your kind remarks. It's wonderful to know that you're satisfied with everything as well. Thanks again!

June 25, 2022

Thanks for taking GREAT care of my son. I'm happy he's happy and safe! More

by BMENDELSON1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha
Jun 26, 2022 -

Honda Universe responded

It's really great to know that our team was very helpful to your son, and you're very glad he's happy with everything!

June 24, 2022

never go to this place or trust them, they do not respect your decisions and they will break your car if you do not accept their proposals to fix your car with them, my car was fine unlike how they left it a More

by Brenda Barradas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessy Ramos and technican Giovanni Torres
Jun 25, 2022 -

Honda Universe responded

Thank you for taking the time to provide us with your feedback. We apologize that you had this experience with us. Here at Honda Universe, our customer's satisfaction is our top priority. Please give John McGraw a call at (732) 370-9700 x4109 to discuss this further.

June 21, 2022

Went in for only an oil change on my 2017 Honda Hybrid , bought a new 2022 Honda Hybrid touring model, Need I say more. More

by TEACHER90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 22, 2022 -

Honda Universe responded

It's great to hear that you had a good experience at Honda Universe, and you're pleased with your new 2022 Honda Hybrid touring. Congratulations!

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