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Honda Universe

Lakewood Township, NJ

4.8
1,851 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,851 reviews

March 28, 2023

It is ridiculous that they wanted 700 dollars more to pay cash so I had to finance. My first payment will be the balance owed. More

by CSYMON177
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Yvette Rivera-Coates, Corey Bean
Mar 29, 2023 -

Honda Universe responded

Thank you for taking the time to provide us with your feedback. We apologize that you had this experience with us, because customer satisfaction is our top priority. Please give John McGraw a call at (732) 370-9700 x4109 to discuss this further.

March 25, 2023

All-in-all, my car buying experience was great, as this is the fifth vehicle my family has purchased from Honda Universe. More

by JESSICCARATH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Stephen Delpizzo
Mar 26, 2023 -

Honda Universe responded

It's wonderful to know that our team has been so helpful with your needs and you're pleased with everything. Thanks!

March 19, 2023

Good experience from start to finish. Only issue I had was that when I scheduled a test drive with a specific model of vehicle, Jodi told me they would have one for me to try. I show up t More

by JUSTIN.ERNST1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jodi , Al Cunha, Brian D'Zio
Mar 20, 2023 -

Honda Universe responded

Thanks for sharing your feedback. We're glad to hear your comments and we'll be sure to share them with our team. Thank you for visiting and considering our dealership for your needs.

March 15, 2023

I would go back and buy another car from Joe, he was amazing and went over and beyond. Great guy and made the process easy. More

by DEBJM31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Mar 15, 2023 -

Honda Universe responded

It's really nice to hear that Joe was amazing and he went above and beyond to make sure you received all the help you needed.

March 15, 2023

Nice people, very professional staff everything was very quick and smooth-I like this place More

by WIOLCIA2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Mar 16, 2023 -

Honda Universe responded

We're so glad to hear that our team is very professional and everything was quick and smooth - thanks!

March 08, 2023

Did not deal with Al Cunha or meet him, First contact was Lauren over the internet, set up appointment for Sat Am meeting. Sales Manager was Nick Salerno, who spoke to me first when I came in. He said he was More

by Jim1349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Honda Universe responded

We really enjoy hearing that Lauren, Nick Salerno and Danny Patel were amazing and thanks for choosing Honda Universe for your needs. It's wonderful to know that Mr. Patel went above and beyond to make sure that you received excellent customer service. Thanks!

Mar 09, 2023 -

Jim1349 responded

Your welcome, just waiting till the new registration comes in and my Title, see you then and have a good day.

March 07, 2023

i worked with one person but they were asking for 3000 over the sticker price More

by SAMKAWER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

March 06, 2023

I had an out of this world experience at Honda Universe. Yvette couldn’t have made the process any smoother; very knowledgeable and personable, she will do good by you and work up a fair deal. I’m very plea More

by G Salvo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates, Corey Bean
Mar 06, 2023 -

Honda Universe responded

We're glad to know that Yvette was helpful as well as very knowledgeable and personable. Thanks for sharing your kind remarks and it's great to hear that you're pleased with everything!

March 05, 2023

From start to finish Yvette was amazing! I wouldn’t go elsewhere. Thank you Honda More

by Itasia.marshall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
Mar 06, 2023 -

Honda Universe responded

We really enjoy hearing that Yvette was amazing and thanks for choosing Honda Universe for your needs.

March 05, 2023

All made the auto buying experience smooth and efficient for my wife and me. Very accommodating. More

by ANDYBARANEK12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Brian D'Zio, Corey Bean, Stephen Delpizzo
Mar 05, 2023 -

Honda Universe responded

It's really nice to hear that our team made sure your car buying experience was smooth and efficient. Thanks!

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