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Honda Universe

Lakewood Township, NJ

4.8
1,851 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,851 reviews

February 10, 2023

Honda universe is very friendly helpful and knowledgeable I dealt with Matt vanpelt this time as my salesman as its my second time going back to Honda universe he was excellent as all the staff are. I would More

by DANA121090
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico Demaglhaes, Corey Bean
Feb 11, 2023 -

Honda Universe responded

It's great to know that our team is very friendly and helpful as well as knowledgeable. It's also nice to hear that Matt Van Pelt was excellent and you're willing to recommend him so highly!

February 05, 2023

The service was amazing. They made the process quick and painless. Great experience thank you More

by ALI.TAPS77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Feb 05, 2023 -

Honda Universe responded

It's really great to know that our team provided you with amazing service and your process was quick and painless as well. Thanks!

February 05, 2023

I honestly have the dream team with Nick Salerno, Neil Goldstein and Lisa Barritta. From sales to finance and service this team is Excellence at it's finest. The easiest car leasing experience I have ever More

by Lisa.fiore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Barritta
Feb 05, 2023 -

Honda Universe responded

We really enjoy hearing that Nick Salerno, Neil Goldstein and Lisa Barritta made sure everything was excellent and you enjoyed your leasing experience with us on two occasions. Thanks for choosing Honda Universe for your needs.

February 04, 2023

Thanks a lot Joseph for making the process so smooth and quick for me. I arrived very late when the showroom was about to close for the day. But Joseph made sure he gave me the time I needed, explained me e More

by BHAVRAJAHUJA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Bean
Feb 05, 2023 -

Honda Universe responded

Thanks for sharing your kind remarks for Joseph and Rahsaan. It's really nice to hear that Corey was helpful as well and you appreciated the great team work, and you're willing to recommend us as well.

February 01, 2023

Michael, Yvette and Corey were awesome, extremely helpful answered all my questions, they were patient and very informative. I told Mike want I wanted and he did not try to sell me anything different. Yvette More

by NANNETTE.BLACKSHEAR
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates, Michael Manfre, Corey Bean
Feb 01, 2023 -

Honda Universe responded

It's so nice to hear that Michael, Yvette and Corey were awesome and extremely helpful. We really enjoy hearing that Mike and Yvette made sure everything was set up for your needs and you're willing to recommend our team as well.

January 29, 2023

Very efficient, great salesman, would recommend to anyone. Down to earth and very friendly. And the coffee isn't to bad! More

by NOT2LIE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Honda Universe responded

It's really nice to hear that our team is efficient as well as down-to-earth and friendly, and you're willing to recommend us so highly as well. Thanks!

January 28, 2023

Yvette was wonderful! She was informative without being” pushy”. Her professional and friendly manner really made the experience a good one! More

by GMAMA0512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates
Jan 29, 2023 -

Honda Universe responded

Thanks for sharing your kind remarks for Yvette. It's great to hear that she was very informative as well as professional and friendly, and she made sure your experience was a good one!

January 26, 2023

We had a wonderful experience at Honda Universe. Nick and Yevette were great! We knew the exact car model/ color that we wanted and Honda Universe didn't give us the run around or try to sell us on More

by RF9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates
Jan 26, 2023 -

Honda Universe responded

It's really great to hear that Nick and Yevette were great and you're happy with everything. Thanks for sharing your kind remarks for our team. It's so nice to know that they were able to find the car you wanted in another state and get it to you faster than you expected. Thanks!

January 26, 2023

Disappointed in the follow up regarding a repair and the cost of repair for another item. Something I got a price of $500 for the dealership was charging me $3000 for the same work. More

by LISAMCYMBALUK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Cunha
Jan 26, 2023 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

January 26, 2023

I bought 2023 Honda CR-V Hybrid a couple of weeks ago. It was a good experience, they offered one of the competitive prices in NJ More

by Panneer Selvam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian D'Zio, Corey Bean
Jan 26, 2023 -

Honda Universe responded

Thanks for sharing your kind remarks. It's really great to know that our team was very helpful with your needs.

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