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Honda Universe
Lakewood Township, NJ
1,975 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,975 reviews
January 02, 2026
My salesperson Sue was fantastic and along with the sales manager Nick, made the overall buying experience simple and most importantly equitable. After having a competing dealership try to explain/debate on manager Nick, made the overall buying experience simple and most importantly equitable. After having a competing dealership try to explain/debate on a topic i am keenly familiar with while also trying to tack on extra fees for made up extras, working with Honda Universe was a pleasure. More
by dtf105
Verified Customer
January 02, 2026
Exceptional service provided by Danny Patel, he was patient and I did not feel pressure to make quick decision of purchasing the vehicle. patient and I did not feel pressure to make quick decision of purchasing the vehicle. More
by JIMYUEN168
Employees Worked With
December 30, 2025
Honda Universe was extremely helpful in the process of purchasing my Accord at the end of my lease. purchasing my Accord at the end of my lease. More
by KEVINLINDON39
December 30, 2025
Need more privacy when making a deal to buy a car, put my plates on for me. Make it more clear about the interest rate before sitting down and finalizing the deal with the paperwork. The gas tank should b plates on for me. Make it more clear about the interest rate before sitting down and finalizing the deal with the paperwork. The gas tank should be filled. We didnt want the gap insurance but found out we were signed up for it. We asked Matt to remove us from this insurance The finance person took a while to see us. Maybe she was busy with other customers. Matt was very good at answering questions More
by JJRSNJ
Employees Worked With
December 26, 2025
Excellent dealing with Danny Patel. . polite experienced, knowledgeable and everything went smoothly.. I recommend this dealership. . polite experienced, knowledgeable and everything went smoothly.. I recommend this dealership. More
by PHILIPJDALESSANDRO
Employees Worked With
December 17, 2025
My sale person was Danny Patel and he was exceptional beyond courteous and kind and understanding beyond courteous and kind and understanding More
by FAQASIM
Employees Worked With
December 12, 2025
I had a good buying experience when I leased my Honda pilot from the dealership without any issues. pilot from the dealership without any issues. More
by EVANPOMERANZ
Employees Worked With
December 12, 2025
Excellent service with salesperson and with good communication. Met with great experience buying car and it was a great pleasure working with Honda Universe communication. Met with great experience buying car and it was a great pleasure working with Honda Universe More
by Lee
December 12, 2025
Honda Universe has always. ... always been forthright and works to make the customer happy. This is probably my 10th Honda... the 3rd(?) one from Honda Universe -- the only pl ... always been forthright and works to make the customer happy. This is probably my 10th Honda... the 3rd(?) one from Honda Universe -- the only place I'll buy -- as long as Neil Goldstein is there! More
by KATHY.FAZZARI
December 07, 2025
Neil was an absolute pleasure to work with. It was my first lease, but I have been an owner of Honda’s for twenty five years. He made the whole process so easy. Will only use Honda Universe and It was my first lease, but I have been an owner of Honda’s for twenty five years. He made the whole process so easy. Will only use Honda Universe and Neil from now on. More
by AHARTEN625
Employees Worked With
