Honda Universe

Reimer was so helpful and understanding! My fiance and I have visited many dealerships before and all of them have only spoken directly to my fiance even though the car was for me and I’d be My fiance and I have visited many dealerships before and all of them have only spoken directly to my fiance even though the car was for me and I’d be paying for the car, it felt like I was being left out, until we came to Honda Universe and that all changed when we met Reimer. Not only was he helpful and kind, he spoke directly to me and asked what kind of car I was looking for. He was patient, spoke to us and it didn’t feel like we were pressured to make a decision, and that’s when we decided to buy a car with him! I fell in love with the car and it was exactly what I wanted. Even the other staff were so friendly towards us even the receptionists, they gave us great service and one of the staff gave my baby a balloon which helped him stay busy. We’ll definitely be back when we want to get another car and happily go with Reimer, thank you!! More

Great service! I was in and out very quickly, thank you for being courteous and not pushy with selling anything over what I wanted! I was in and out very quickly, thank you for being courteous and not pushy with selling anything over what I wanted! More

They worked extremely hard to give me a great deal! We'll definitely be back! We'll definitely be back! More

Joe was very pleasant and professional. Explained everything to me. Made the process easy for me. Explained everything to me. Made the process easy for me. More

He is personable, knowledgeable, and patient. We love our new Honda. We will ve coming back to see Neil! We love our new Honda. We will ve coming back to see Neil! More

Salesman and manager are attentive and listened to my concerns and needs. Treated professionally I was. concerns and needs. Treated professionally I was. More

Very welcoming, accommodating and family oriented. Professional treatment no sale pressure. Great experience we would recommend it. Professional treatment no sale pressure. Great experience we would recommend it. More

Joe was able to do the paper works quickly, despite the fact that it was for two cars! fact that it was for two cars! More

I had a great experience at the Honda dealership in Lakewood, NJ! From start to finish, the service was top-notch. The staff was friendly, knowledgeable, and genuinely helpful throughout the entire pro Lakewood, NJ! From start to finish, the service was top-notch. The staff was friendly, knowledgeable, and genuinely helpful throughout the entire process of getting my car. They made everything smooth and stress-free, answered all my questions, and didn’t try to pressure me into anything I didn’t want. What really stood out was the level of customer service — they truly care about their customers and go the extra mile to make sure you leave satisfied. Whether you’re buying a car or coming in for service, you can tell they take pride in what they do. Highly recommend this place if you’re looking for a great car and an even better experience! Javier provided outstanding customer service More

Transaction was ok my Salesman William was more then helpful with many questions I had.. helpful with many questions I had.. More