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Honda Universe

Lakewood Township, NJ

4.8
1,858 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,858 reviews

October 06, 2022

Neil Goldstein gets my coveted award as SALESMAN OF THE YEAR CENTURY and OF ALL TIME! More

by DJPOTTERTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Honda Universe responded

Thanks for telling us that Neil Goldstein was so helpful with all of your needs. Thanks again!

October 06, 2022

I came in looking for a decent car, and was greeted with such care and I was sent to Sue Simone and she is the best person I've met when dealing with buying a car. Honda has found a new customer for life. More

by Sadoop2879
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Honda Universe responded

We're glad to hear that Sue Simone was very helpful with your team and you're pleased with everything. Thanks for saying that you now have a new customer for life.

October 03, 2022

Because I love the Honda product line, I continue to work with Honda Universe. I've used Yvette Rivera-Coates as my sales representative for every one of my transactions. She is pleasant to work with and alw More

by jdrogerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates, Brian D'Zio
Oct 04, 2022 -

Honda Universe responded

We're glad to hear that Yvette Rivera-Coates was so helpful and pleasant, and you received a smooth and rewarding deal. Congratulations on your new Passport Trailsport, and please let us know if was can do anything else to help with your needs.

September 29, 2022

SUE SIMONE was our salesperson. . Great personality and NO PRESSURE. SHE Took time to answer all our questions and explain options etc. I WOULD HIGHLY RECOMMEND HER!! Everyone else More

by CCATAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Nico Demaglhaes
Sep 30, 2022 -

Honda Universe responded

Thank you very much for leaving this kind review. We are thrilled to call you our customer. We hope you return for future visits!

September 29, 2022

SUE SIMONE was our sales person. She had GREAT personality and NO PRESSURE. Which was important to ME. She took the time she answer our questions and explain our options. Nick Salern More

by CCATAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Nico Demaglhaes
Sep 30, 2022 -

Honda Universe responded

Thank you very much for leaving this kind review. We are thrilled to call you our customer. We hope you return for future visits!

September 28, 2022

Everything and everyone about my experience was unbelievable. Every concern and question was answered. Neil Goldstein took the time to go over every detail about the car. Everyone that I dealt with More

by Stevenscourtney81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott stevens is the best!, Al Cunha
Sep 29, 2022 -

Honda Universe responded

Congratulations on your new vehicle! We are thrilled to know that you are happy with your visit with us. Thank you for being our customer!

September 23, 2022

all departments are always very friendly and all areas are kept neat and clean. Neil in sales was a great help and i would recommend him to anyone. More

by JHACKINET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Barritta in service, Al Cunha
Sep 24, 2022 -

Honda Universe responded

It's very nice to know that Neil was a great help and you're willing to recommend him so highly. Thanks for saying that our entire team is always friendly as well, and everything is neat and clean. Thanks!

September 21, 2022

Mike was amazing in all around service. He went above and beyond to make sure we understood and were happy with our purchase. More

by JESS95GARRETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Manfre
Sep 21, 2022 -

Honda Universe responded

We're so glad to know that Mike was amazing and he provided you with great all around service, and went above and beyond to make sure you're pleased with everything! Thanks for sharing your kind remarks.

September 18, 2022

Thanks so much Ivette! I really appreciate your help and patient to help me get my car and everything explained in an easy way to get a good deal as first time buyer! More

by Skarleth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates
Sep 18, 2022 -

Honda Universe responded

It's wonderful to know that Ivette was so helpful and you're pleased with everything. Thanks for choosing Honda Universe for your needs as a first time buyer!

September 15, 2022

Hay un buen trato son muy amable Gustavo es una persona muy atenta y servicial More

by ALBERTOBARET051707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Gustavo Avelino
Sep 15, 2022 -

Honda Universe responded

Nos alegra saber que Gustavo fue muy servicial y atento, estás contento con el gran trato que recibiste. Gracias.

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