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Honda Universe

Lakewood Township, NJ

4.8
1,857 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,857 reviews

June 25, 2022

Not once have I had a bad experience with this dealership. Everything always comes out to satisfaction. Thank you Honda Universe. More

by MATTHEWHURLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Cunha
Jun 26, 2022 -

Honda Universe responded

Thank you for sharing your kind remarks. It's wonderful to know that you're satisfied with everything as well. Thanks again!

June 25, 2022

Thanks for taking GREAT care of my son. I'm happy he's happy and safe! More

by BMENDELSON1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha
Jun 26, 2022 -

Honda Universe responded

It's really great to know that our team was very helpful to your son, and you're very glad he's happy with everything!

June 24, 2022

never go to this place or trust them, they do not respect your decisions and they will break your car if you do not accept their proposals to fix your car with them, my car was fine unlike how they left it a More

by Brenda Barradas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessy Ramos and technican Giovanni Torres
Jun 25, 2022 -

Honda Universe responded

Thank you for taking the time to provide us with your feedback. We apologize that you had this experience with us. Here at Honda Universe, our customer's satisfaction is our top priority. Please give John McGraw a call at (732) 370-9700 x4109 to discuss this further.

June 22, 2022

Our experience was seamless from the second we contacted Honda Universe. John McGraw helped us find the exact car we wanted very quickly, which was no easy task! We love our Odyssey! Thank you John and team More

by dianec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Honda Universe responded

We're glad to know that your experience was seamless and John McGraw was able to help you find the exact car you wanted. Thanks for telling us how much you love your Odyssey as well.

June 21, 2022

Went in for only an oil change on my 2017 Honda Hybrid , bought a new 2022 Honda Hybrid touring model, Need I say more. More

by TEACHER90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 22, 2022 -

Honda Universe responded

It's great to hear that you had a good experience at Honda Universe, and you're pleased with your new 2022 Honda Hybrid touring. Congratulations!

June 18, 2022

Leased a Brand New Crv Hybrid Touring and the experience was amazing as always. Matt's been amazing when I leased this vehicle and when I leased the vehicle that I traded in for this one. Matt kept in con More

by Devon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 19, 2022 -

Honda Universe responded

We're glad to know that Matt was very helpful with your leasing experience. Thanks for telling us that you had a great experience and you're wiling to recommend us as well. Congratulations on your new CR-V Hybrid Touring!

June 16, 2022

Friendly employees and good atmosphere. The overall purchase experience was smooth and easy. One of the best dealerships in New Jersey More

by DANIEL FREDRICK
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Michael Manfre
Jun 16, 2022 -

Honda Universe responded

It's great to hear that our team is friendly and you appreciate our atmosphere. We're also glad to know that our team made everything smooth and easy as well. Thanks!

June 15, 2022

Friendly and honest very pleasant experience. I would recommend this dealership to all my friends More

by MARGIER1229
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Jun 15, 2022 -

Honda Universe responded

Thank you for saying that our team was very friendly and honest, and you're willing to recommend Honda Universe. Thanks again!

June 14, 2022

Gustavo was the greatest experience I’ve had purchasing a car .. he deserves a praise from management More

by FAWMAN_20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Glenn Swenson, Brian D'Zio, Gustavo Avelino
Jun 14, 2022 -

Honda Universe responded

Thanks for telling us that Gustavo was great and you're pleased with everything. We really appreciate your kind remarks and we'll pass them onto our management team. Thanks again!

June 12, 2022

We went in looking for a used Honda . We were taken care of by Yvette . She found us a great car. Everyone went out of their way to get us the car Good job by all More

by rickacerra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates, Glenn Swenson
Jun 13, 2022 -

Honda Universe responded

It's so nice to hear that Yvette was very helpful and our team was too. Congratulations on finding a great car, and we enjoy knowing that you're pleased with everything. Thanks!

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