Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda Universe
Lakewood Township, NJ
1,865 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,865 reviews
March 06, 2021
Yvette's done it again! She's made a very happy customer out of me! She got me everything I wanted within my budget (thanks to Glen for that). Can't wait to drive my beautiful brand new car around town! out of me! She got me everything I wanted within my budget (thanks to Glen for that). Can't wait to drive my beautiful brand new car around town! More
by cenisax0
Employees Worked With
Yvette Rivera-Coates, Glenn Swenson
March 05, 2021
Great dealership. The service department is top notch. My advisor Jessica is always on the ball. Very helpful and knowledgeable. I would recommend everyone to bring their cars here. advisor Jessica is always on the ball. Very helpful and knowledgeable. I would recommend everyone to bring their cars here. More
by BMOORE24
Verified CustomerEmployees Worked With
Jessica Ramos
March 05, 2021
Great deal on the trade in of my vehicle. Very easy and straightforward process. Competent employees who handled all the required paper work in a very efficient manner. straightforward process. Competent employees who handled all the required paper work in a very efficient manner. More
by FIZBOS
March 05, 2021
Great customer service. Very personable. Great price. Clean dealership. Friendly. Answered all questions. Honda had the color blue I wanted and a detailed ahead and sanitizer. Clean dealership. Friendly. Answered all questions. Honda had the color blue I wanted and a detailed ahead and sanitizer. More
by malibu904
Employees Worked With
Yvette Rivera-Coates
March 05, 2021
The whole experience was stress-free. Neil Goldstein provided stellar customer service, it was a real pleasure working with him. This is my second fantastic leasing experience with this dealership. provided stellar customer service, it was a real pleasure working with him. This is my second fantastic leasing experience with this dealership. More
by RCELIDO
Employees Worked With
March 03, 2021
Yvette made my girlfriends experience so painless and easy. She got exactly what she wanted and more! Huge thanks to Yvette, Nick and Al for all the help and hard work! easy. She got exactly what she wanted and more! Huge thanks to Yvette, Nick and Al for all the help and hard work! More
by cenisax0
March 03, 2021
Yvette and Glenn were awesome. I leased my car from Honda Universe back in 2018. Great service then. Great service now. They worked with me and understood my budget as I wanted to switch my lease to a financ Universe back in 2018. Great service then. Great service now. They worked with me and understood my budget as I wanted to switch my lease to a finance. Thankfully they were able to keep my payments affordable. Very happy customer. More
by taylorlaurenperry83
Employees Worked With
Yvette Rivera-Coates
March 02, 2021
John McGraw is not only excellent at his job, but a man of his word. If you have any issues at all, John gets the job done. He’s knowledgeable and easy to talk to. A real people’s person. of his word. If you have any issues at all, John gets the job done. He’s knowledgeable and easy to talk to. A real people’s person. More
by T.T.
March 02, 2021
This was our 5th new car purchase from Honda Universe. Danny P was pleasant and professional. The entire process from beginning to end was problem free. Danny P was pleasant and professional. The entire process from beginning to end was problem free. More
by FOURFALLONS@gmail.com
Employees Worked With
