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Honda Universe
Lakewood Township, NJ
1,857 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,857 reviews
February 19, 2021
I purchased several vehicles from Honda Universe. They always work with me to get the best deal. Emily was anazing and even dropped off an item to my home! I will always patronize Honda Universe. always work with me to get the best deal. Emily was anazing and even dropped off an item to my home! I will always patronize Honda Universe. More
by MISSTHEA5124
Verified CustomerEmployees Worked With
Emily, Nick S., Emily Esposito
February 19, 2021
Amazing customer service. Yvette is the best and always gets me in to something she knows I will love. Great place definitely will be returning. gets me in to something she knows I will love. Great place definitely will be returning. More
by CHOCOLATEROSE1625
Employees Worked With
Yvette Rivera-Coates
February 17, 2021
Great salesman. Neil Goldstein I would recommend him to any family or friends. Made buying a car easy and fast. Neil was very knowledgeable John Mcgraw made it possible with his knowledge any family or friends. Made buying a car easy and fast. Neil was very knowledgeable John Mcgraw made it possible with his knowledge More
by Sun21076
February 17, 2021
Matt Van Pelt helped us find the perfect vehicle for us. Professional, warming environment super easy inviting, no pressure ... such a wonderful experience at a car dealership. Thank you so much! Professional, warming environment super easy inviting, no pressure ... such a wonderful experience at a car dealership. Thank you so much! More
by Bonnie_adams1
Employees Worked With
February 16, 2021
Matt was very helpful and made sure we were happy every step of the way!! I highly recommend Matt if your looking for a vehicle. He made this difficult process very smooth and easy. He is the man to see!! step of the way!! I highly recommend Matt if your looking for a vehicle. He made this difficult process very smooth and easy. He is the man to see!! More
by andrewschoentube
Employees Worked With
February 16, 2021
Had to get my 2018 Honda Accord software updated for a call about it. Scheduled it with Lisa. Dropped it off and had back within 2 hours great service from Lisa. Thanks! call about it. Scheduled it with Lisa. Dropped it off and had back within 2 hours great service from Lisa. Thanks! More
by YIZZY93
Employees Worked With
Lisa
February 16, 2021
Great experience buying from Honda Universe (Neil) so I’m not at all surprised my first service visit (Lisa) was equally positive. Very happy with all of the staff of Honda Universe and their commitment to c not at all surprised my first service visit (Lisa) was equally positive. Very happy with all of the staff of Honda Universe and their commitment to customer needs! More
by VIC RIVERA
Employees Worked With
Other Employees :
Lisa Barritta (Service Advisor) - Five Stars!
February 15, 2021
Lisa was super friendly and knowledgeable. Lisa made sure I got a ride back to where I needed to go right away! Thank you lisa! I got a ride back to where I needed to go right away! Thank you lisa! More
by TOVASKORSKI
Employees Worked With
Other Employees :
Al Cunha, Ozzy Rosa, Glenn Swenson, Sam Moncayo
February 14, 2021
Best experience ever was walking into Honda Universe to look at cars. Everyone from the receptionist to the finance department made us feel like family. Our sales representative was informative and was look at cars. Everyone from the receptionist to the finance department made us feel like family. Our sales representative was informative and was a tremendous help. We even wound up purchasing two new vehicles. Best experience ever. More
by Jalabrutto
February 14, 2021
Thank you Honda for having John McGraw on your team. He was amazing at servicing us and taking care of our needs without any delay! He was helpful knowledgeable and patient. Thank you very much for taking was amazing at servicing us and taking care of our needs without any delay! He was helpful knowledgeable and patient. Thank you very much for taking care of us! More
by rochw
Employees Worked With
